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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree.
I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new!
Thanks for a great product and service!
Electronic module purchased was flawless. Works perfectly.
Thank you so much for your fantastic review, Mark! I'm thrilled to hear that the electronic module exceeded your expectations and works perfectly. We truly appreciate your kind words and support.
Flagship did a great job in providing a good price with fast shipping. They maintained great communication during the whole process. The part was accurate and has been functioning perfectly.
Thank you, Derlin, for letting us know how well the process went from pricing to shipping and support — we truly appreciate your trust and are glad the part is working perfectly for you!
Smooth and seamless transition! Computer wasn't exactly brand new, but the updated functionality was an overall plus! As expected, the car initially ran pretty rough for about an hour before finally settling down to lower rpm's! I allowed it to idle for some time in the driveway before testing it out on the road! 1 month into it, so far so good!
Both the ficm and pcm was plug in and go. Worked as it showed without any problems. But communication isn't very good.
My old spare truck refused to start. The problem was diagnosed as a dead control module. My mechanic recommended Flagship One. I ordered the part, it came, got installed, and solved the problem. I am satisfied.
Thank you, Robert, for sharing your experience. We're glad the control module arrived promptly and got your truck running like new again—wishing you many trouble-free miles ahead!
When I received my ecm, and installed it the check engine light and traction control light both came on. There were codes for corrupt or not programmed files. Had to pay another 100 bucks to have the ecm reprogrammed to fix the issue and got no response from flagship one.
Worked on cars all my life...Very rare these days to deal with parts people that treat you like Flagship one...I'm coming back!... and telling fellow mechanics too!... Thanks Flagship One!
Daniel, thank you for your kind words and loyalty—our team takes great pride in providing service that earns the respect of vets like you. We’re thrilled to be your trusted resource and appreciate you sharing your positive experience with fellow mechanics. Looking forward to welcoming you back soon!
Fast delivery, and Services. Great product all as expected when received.
Carla, thank you for your kind review and for highlighting our fast delivery and service. We’re delighted the product met your expectations and appreciate your feedback very much!
I should have mentioned that my truck has an immobilizer, and at this point still won't start. Can I bypass this or am I basically stuck with an ecm that won't work for me. Kinda ready to give up.
I had a great experience it took a little longer than expected but I understand it's the holidays. I put the computer in and still could not get the key programmed to it..
I am very satisfied with Flagship One Inc. They had the Brain for my Van, programed it and sent it to me and it is working perfect.
Mary, it’s wonderful to hear the Parts arrived programmed perfectly and everything is working exactly as needed. We’re here and ready to assist whenever your vehicle’s challenges bring you our way again.
Ordered pcm for charger and vin matched and car runs like new one
Thank you so much, Thomas, for sharing your awesome experience! We're thrilled the PCM fit perfectly and your Charger runs like new—it means a lot to us to know we could help get you back on the road with confidence. Your feedback truly brightens our day!
Service was fast and precise. Gave me all information I needed to get parts I needed and to have them programmed
Thanks so much for your kind words, Joseph! I’m glad we could provide you with the information and service you needed promptly. Looking forward to helping you again whenever you need.
Ford Escape 2012 - Anti theft needed to be programed car would not start.
Despite your programing, it was not perfect plug&play
Order a pcm and it took over a month to get it after they told me a few days when I ordered it
Since I placed the order, they were constantly sending information about the programming process, etc., of the module and before sending it, they called me to confirm what they were going to send and when the module arrived, it came with clear instructions for a problem-free installation and the vehicle is already fixed and is working perfectly.
Jaime, we’re thrilled to hear that the clear communication and detailed instructions made your installation smooth and your vehicle fully functional again. Thank you for trusting us with your order—everything highlighted reinforces our commitment to support you every step of the way. We look forward to assisting you with any needs in the future!
The only complaint I have is not-so-gteat communication.
Shipping was acceptable and the module worked fine.
Part worked perfectly with no problems. Very happy with this product would highly recommend
Michael, thank you for sharing your positive experience! We're thrilled to hear the PCM worked perfectly for your 2005 Dodge Dakota, and we truly appreciate your recommendation. Looking forward to supporting you with any future needs!
Quick shipping great service would definitely do business with again
Dennis, thank you for your kind words and for acknowledging our quick shipping and service. We're thrilled to hear you had a great experience and look forward to serving you again in the future. Your feedback means a lot to us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jerry, it’s fantastic to hear that the replacement computer not only arrived promptly but had your Jeep feeling like new again—with fingers crossed, three bolts and four connectors is beginner's luck squared! Thank you sincerely for sharing your experience; your trust and satisfaction truly mean a lot to us.