On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The ecm was easy to install. Seems to be working well. Fingers crossed.
Pcm worked perfectly and customer service is very good, i was very pleased with the whole process
Thank you so much for sharing your positive experience. Weāre glad everything met your expectations and hope to keep providing the products and service that make your mission easier.
I'm very pleased with my experience. Ryan was very helpful when I called giving me the correct part number for my computer before I purchased. Kristen stayed in constant communication with me about the process with emails updating me. It was super fast shipping to Las Vegas and the mechanic just installed it today and he said it worked immediately! He was able to pull the codes and find the issue of why my car was stalling which ended up to be the throttle position sensor!
My mechanic had recommended Flagship and we are happy with this purchase! Thank you Flagship and I will be referring you in the future to people who need a reputable place to purchase their cars computerš„³
Thank you so much for your excellent review and kind words. We truly appreciate your support and are committed to providing consistently reliable service you can count on. Itās a pleasure to meet your expectations, and we look forward to assisting you again soon.
Quick and painless process. Showed up when they said it would, then was easily installed. Works great!
J. B., thank you for sharing your experience. We're glad the part met your expectations and that the installation went smoothly. We appreciate your feedback and look forward to helping you again in the future.
Exactly as described arrived on time and works perfectly
Hi Tommy, thank you for sharing your experience! Iām glad the part arrived right on time and is working perfectly for your 2002 Tahoeāwe always want to make sure things just fit and run smoothly for you. If you ever need anything else, just let us know!
Muy contento con el resultado, mi carro hasta ahora estĆ” funcionando muy bien.
Prices are far too expensive and unaffordable for my budget
Always on time. Always kind,shows my husband the wound and explains how it is progressing. Would recommend your company to others too.
Thank you so much, Maurice, for recognizing our commitment to timely and caring service. Š¼Ńāre grateful for your recommendation and pleased to hear that weāve been meeting your expectations for both support and communication.
When I order this from Flagship One, my expectation would be just 50 percent as the GM did not anymore sell my needed parts and as for my opinion it would not be a guarantee as it is just a replacement parts and not only that, it is a computer box, if it won't work it will be a loss for me, but when we install it and follow the procedure that was given to us by the Flagship One, It works like original. Thank you so much! Flagship One really help to run again my Cadillac CTS.
Hi Rony, weāre thrilled to hear the replacement ECU exceeded your expectations and helped get your Cadillac CTS running smoothly again! Thanks for trusting us, and donāt hesitate to reach out if you need anything else down the road.
Replacement computer was installed in a 2009 Infiniti. The replacement didn't look too fancy on the outside. I was quick to install and had Dealer program computer and keys back to new computer. Everything works and my vehicle is now back on the road. I paid $500 it took 3 weeks to get to me. In all reality it works and it has Lifetime warranty. Thank you š
Amanda, thank you for sharing your experience so thoughtfully. We're glad the replacement computer backed by our lifetime warranty did the trick and that your Infiniti is running smoothly again. It means a lot to us to have your trust, and weāre here whenever you need support down the road.
Ordered a new flashed pcm for my truck, it took several weeks for me to receive my shipment, that wasn't the issue. I installed the pcm and the engine would turn over but not run. So much for just plug and play installation.
Ordered on Sunday and arrived on Thursday all the way across continental united states. Fixed my car and good price to.
Thanks for sharing your experience, Mike. If you ever need anything else, weāre here and ready to assist!
Everything was shipped and worked as it should. Highly recommend using flagship one!
Matthew, thank you for your enthusiastic recommendation and for sharing your experience. Your support means a lot to us!
I received my computer in about a week. They emailed the instructions the day after I received the computer. The computer was easy to install. It took the locksmith about 10 minutes to do his part. Everything worked great and very happy with the results.
Thank you, Robert, for sharing such a detailed and positive experience. We're glad the part was easy to install and met your expectations so well. Knowing our service helped save time while working guarantees confidence and quality are top priorities here.
I am pleased to business with FS1. Their representatives are polite and attentive. I will keep ordering modules as needed.
Lance, thank you for your kind words and continuing trust in us. We look forward to supporting your needs with every order you place.
Quick effective checkout. Timely shipping. Once again, thank you.
Plug and play, took about an hour to install and worked as it should. Three months later still doing great, best prices around too.
Hi Joel, weāre thrilled to hear the rebuild went smoothly and is still working perfectly after three months! If you ever need any support or have questions about parts in the future, donāt hesitate to reach out!
My ordered was done when they said it would be and when i could not track it they found it for me
Laurence, thank you for your kind words about our order updates and tracking support. We're committed to providing clear communication and reliable service every step of the way. Looking forward to helping with your future needs anytime.
Works great, reasonable price but be prepared to wait about a month to receive your product.
I installed my new computer in my truck and it fixed all my issues didn't have to do anything to computer when it came in just hooked up the wires and it started right up
Hi Roger, thanks for sharing your experience! We're glad the computer fit right in and solved everything without fussāsounds like a perfect install. We appreciate your feedback and are here if you need anything else down the road!
- Sitejabberās sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabberās sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your wonderful feedback! Your support means a lot to us and motivates us to keep delivering the best service possible.