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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I got the ecm asked yall
For the return label to send yall my old one never got it so I guess my warranty gas not been activated, how do I saposed to send it back if yall will not supply a return label like yall said yall would do?
#******* ECM for my TPI Camaro seems to be hard to find anything other than salvage yard. Glad to get a good reman at very good price and a good warranty. ECM itself is fine, but the only problem I had is the PROM had to be reused out of my old ECM because what you supplied didn't run the car right even though I gave the VIN number. I have since reprogrammed the EEPROM supplied and it is ok now too. Overall very satisfied. Would do business with you again. Thank you.
Was having trouble finding this ECM. The lady I spoke to on the phone was very helpful. Good price too.
Ordered ECU, showed up one day early, truck is back on the road. Would recommend anyone missing an ecu or needs one built for your specifications.
I recieved my ecm and was perfect for my Nissan titan. Great communication and packaged very well. Ecm was sent via USPS priority mail to me in Guam
Hi William, thank you for sharing your feedback! We're glad the ECM fit your Nissan Titan well and that the communication and shipping met your expectations all the way to Guam. Looking forward to helping you again in the future!
Was very happy with the whole process til the end, then not so happy. Tried to get support and never heard from them
I'VE BOUGHT FROM FLAGSHIP ONE BEFORE. HAPPY WITH THEIR PRODUCTS
From start to finish wonderful transaction. Stayed updated every step of the way. Provided perfect customer service.
Billy, thank you so much for your kind words and for sharing your experience. We're thrilled to hear everything went smoothly and that our updates kept you informed throughout. Your feedback means a lot, and we truly appreciate your support.
Great customer service, they called me to verify my vin and sent me the proper pcu. My jeep doesn't misfire anymore.
Hi Sam, thank you for taking the time to share your experience with us. We're glad we could help get your Jeep running smoothly and appreciate your trust in our team. If you need any further assistance, please don’t hesitate to reach out!
I placed my order on February 1st and did not receive this item for approx 6 weeks. I attempted to return this and they are insisting I received the item on 2/15 based off of tracking info on their end. That is completely inaccurate and I will never purchase anything from this company again.
Great customer service! Product was well shipped and timely also.
Unfortunately, product has a key code issue and when I contacted them about the issue, they were prompt
To respond and address the problem very appropriately!
My experience was a bit janky, but not due to flagship. The weather heals my order up a good deal which I know wasn't there fault. Staff was easy to work with and communicated with me very well and often. I would buy from this company again
Vehicle had a very high idle, parts were checked and checked out good. Computer was the last option, It fixed the problem
Hi Rudolph, Thank you for sharing your positive experience here! We're glad everything went smoothly and are excited to assist with anything you may need down the road. Feel free to reach out anytime—we’re always ready to help keep things running perfectly.
Things went smoothly and happy with the prioce
Good customer support and easy to shop. They aslo have good seletions and they can be very helpful. They'er better than shopping at ebay
Customer support reached out to me. Sent me a second unit which works well. Thank you.
Best price great service and totally fixed my problem
Thank you so much Gregory for your kind words—we truly appreciate your support and are delighted to hear about your positive experience.
I ordered an ECU for a 1997 Jeep Wrangler TJ. Shipping was quick and packaged very well. Preprogramed, plug and play. Cranked right up! Great company and a fair price. Highly recommend.
Hi Ronald, Thank you for your kind feedback—it truly means a lot to us. Please don’t hesitate to reach out if there’s ever anything more we can do to help along the way!
👌👍👌🙃😃😃😀🏡🏡🛫😘😂🧐🙂😎😎😂🤔😂🤓🤓🤓😘🧐😂🥲😚😜😜😚🥰😍🙂🙂🙂🥰😚😋😜😝😙😍😚😚😙😝😝😝😝😝😝😜🥰🥲🤣🤣😇😗😜😎😎🤓😜🥰😌😗😏😒
It’s great to hear everything is going smoothly, but if there’s ever anything we can improve or any way we can assist further, don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again!
Quick turn around and they did what i wanted. I needed stock programming in it.
Thank you so much for your fantastic review! Looking forward to serving you again soon!
Honest and trustworthy company fast shipping and great parts car runs like new again
Thank you so much for your kind words Stephen, It’s always a pleasure to provide service that makes such a positive impact, and your feedback truly motivates us to keep delivering our best. We look forward to continuing to serve you with quality and care.
They were helpful. Had some trouble getting it ready but recieved it and worked as it should. Thanks
Thank you so much Terry for your fantastic review! Looking forward to being of service again whenever you need.
Thank you jamjan for good service ordered from jamjam but was resolved and taken care off refund has been esued thank you for good service
Hi Gary, We truly appreciate the opportunity to serve you and look forward to continuing to provide quality products and service for your needs. It means a lot to have satisfied customers like you.
Received.
New rebuilt PCM from flagship one installed does not work. Did all the setups everything correct? Proper need to send back. Get another one, hopefully will work.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Brandon, for sharing your experience. We're glad the ECU arrived promptly and got your truck back on the road quickly. Your recommendation means a lot to us, and we look forward to supporting you with any future auto needs.