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Flagship One IncReviews 4,090

4.1

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Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


fs1inc.com
East Rockaway, NY, United States
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Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

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19,184 reviews

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Illinois
1 review
0 helpful votes
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Works great
May 31, 2025

Purchased a vin programed ECM for my 01 f150 got it exceptionally quick plugged it up programed my security system to match up and was good to go

Date of experience: May 21, 2025
Iowa
1 review
0 helpful votes
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Works as described
May 31, 2025

The ECM worked as described. My only issue was a long turn around after ordering. I would still recommend.

Date of experience: May 21, 2025
Missouri
1 review
0 helpful votes
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Fixed It the 1st time
May 31, 2025

Plug and play out of the package you can't beat it! Or the price! Great customer service only reason I didn't give 5 stars said it would ship in 3 to 5 days however it was almost 2 weeks before I received it. But I will say this it was worth the wait! And I give the whole experience with flagship one a solid 4.75 stars! Thanks

Date of experience: May 21, 2025
Ohio
1 review
0 helpful votes
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08 fusion ecm
May 31, 2025

Computer works great Car is running better than a has in years Would buy from this company again,,.,...

Date of experience: May 21, 2025
Illinois
1 review
0 helpful votes
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It did not work at all.
After we got the right part fixed, I had to put the old computer back in and the old key worked. So the key you sent me in well, z computer you sent me. That was supposed to work in my car did not work at all. And I have not been able to talk to anybody about getting a return and getting my money back.

Date of experience: May 20, 2025
Kansas
1 review
0 helpful votes
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Ford 500 computer
May 30, 2025

Computer arrived in timely fashion and fixed our problem. We had misfire on cylinder #3 even after replacing all plugs and coils. Determined the coil driver had shorted out and required computer replacement. Ordered computer and installed. Did have to have another shop program the keys as we do not have the Ford software to complete. Once that was done the car ran perfectly! We have used Flagship One in the past on another computer on an F150 and also worked great!

Date of experience: May 20, 2025
Washington
1 review
0 helpful votes
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PCM replacement.
May 30, 2025

Great service! Was programmed correctly and went together flawlessly. Will purchase again. Great company to deal with.

Date of experience: May 20, 2025
Minnesota
1 review
0 helpful votes
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Great experience
May 30, 2025

They followed thru with the order completely and exactly as they said, and received part on time, and price was as advertised Thank you!
Brad Mutsch

Date of experience: May 20, 2025
Georgia
1 review
0 helpful votes
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PCM replacement
May 30, 2025

Very good product, works great. Great service as well, we were kept updated in everything that was happening to the part in real time.

Date of experience: May 20, 2025
Texas
1 review
0 helpful votes
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CONSULTA DE COMPUTADORA
May 30, 2025

ME GUSTA COMO SIEMPRE LA ATENCION QUE NOS PROPORCIONA HERNAN, AL REALIZAR CONSULTAS SOBRE ALGUNAS DUDAS O COTIZACION PARA ADQUIRIR LA COMPUTADORA PARA LOS VEHICULOS QUE NECESITAMOS

Date of experience: May 20, 2025
Virginia
1 review
0 helpful votes
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Kept us updated on every step of the process
May 30, 2025
Updated review

Good quality, prompt service, excellent communication, and we are very pleased. We were also sent good instructions to program the key fob

Date of experience: May 9, 2025

EASY ORDERING
May 2, 2025
Previous review

EASY ORDERING

Date of experience: April 22, 2025
Florida
1 review
0 helpful votes
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Hasta ahora todo bien.
May 30, 2025

La pieza enviada está operativa y funcionando al 100%. No tuvimos ningun problema al momento de instalarla. La programación fue perfecta con al vin del auto.

Date of experience: May 20, 2025
Texas
1 review
0 helpful votes
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PCM Replacement
May 30, 2025

These guys did a remarkable job getting my pcm to me. They were very helpful, knowledgeable, and very quick service and got my part in quickly. Will highly recommended, the pcm was programmed and sent to me and worked perfectly. Thanks to you guys for the great service!

Date of experience: May 20, 2025
Mississippi
1 review
0 helpful votes
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Worked perfect first time!
May 30, 2025
Updated review

I was in desperate need of a ECU for my 98 Dodge caravan, I contacted flagship and they sent me a new one on less than a week and it worked perfect out of the box!

Date of experience: May 20, 2025

Fast easy to find parts numbers and parts
April 17, 2025
Previous review

Fast easy to find parts numbers and parts.

Date of experience: April 7, 2025
Puerto Rico
1 review
0 helpful votes
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The best service
May 30, 2025

Very friendly and knowledgeable…. They nake sure I got the right part for my Jeep. I highly recommend them….

Date of experience: May 20, 2025
Tennessee
1 review
0 helpful votes
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Dodge ram 1500 man
May 30, 2025

Very easy to order and the whole experience was amazing was kept up to date on the whole process and when it arrived it was plug and go

Date of experience: May 20, 2025
Maine
1 review
0 helpful votes
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1998 Chevy Lumina PCM
May 30, 2025

PCM failed in the fuel pump relay circuit. Provided VIN as requested at the time of order. Fast programming and shipping at a fair price. Plug and play. Fired right up. So far no issues. Repair completed over a month ago.

Date of experience: May 20, 2025
Michigan
1 review
0 helpful votes
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Street tractor!
May 30, 2025

Great experience throughout the hole process of purchasing the item. Very thorough on your end assisting me and will definitely refer anyone looking for your expertise.

Date of experience: May 20, 2025
Missouri
1 review
0 helpful votes
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Fast shipping and great customer service
May 30, 2025
Updated review

The ECU was shipped right away and fit my pickup perfectly. Resolved the CIL issue and rough running problems with my truck. Called customer service to inquire about shipping the old ECU back and the person I talked to was friendly and professional. Way better than going to the dealer. Made the ECU swap at a key shop so they could reprogram all my keys. Easy peasy. Highly recommended.

Date of experience: May 20, 2025

Told me what I needed to know on the Website
March 11, 2025
Previous review

Told me what I needed to know on the Website. Simple.

Date of experience: March 1, 2025
Virginia
1 review
0 helpful votes
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I very satisfaced for the service and theUPC for my Nissan Quest 2006, my car is now running with no issues, the lights in my console disapiered and passed emission inspection

Date of experience: May 6, 2025