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Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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She was extremely courteous, knowledgeable about the parts and, even though I ordered the wrong part online, she was able to identify the mistake and correct it. I was very pleased with her and will definitely order again (if I need any parts) in large part because of her.
Had no issues on install, the key programming procedure was simple and worked on the first try. My car runs perfectly now!
$80 reprogramming fee for return, unbelievable and just trying to scrape money out of your hands if you decided you didn't need the product.
Upset and stressed out. I never received my order, a replacement or refund.
I had to get my keys flashed to the new EMC cause I didn't have any original keys, but my truck runs a lot better, it doesn't hesitate on pulling out, I need to send my old back to get the warranty on it, thanks again for solving my problem
Great customer service and received my part quickly. Worked as it should.
It's going on three weeks since the order was placed and I'm still waiting for order number ******* very disappointing. This is my work vehicle. It's really hindering my abilities. This will be the last time I use your business. Please notify me of when I can expect this part.
It was a fairly easy job! It does require a scan tool to do Crankshaft Variations Learn and clear codes. My truck also required a Vehicle Theft Deterrent Relearn, but that was easy as well! It's the 3 - 10 minute cycles method. After doing everything it's working great! This Preprogrammed PCM is way better than a trip to the dealership or some overpriced repair shop!
I processed and paid for a PCM computer that isn't working, and my experience has been less than satisfactory. Will be looking for a refund shortly.
La entrega fue bien rápida estoy muy satisfecho ya estoy usando mi ram
Ordered the ECM from this company at the recommendation of a mechanic. Process was simple, reports along the way, and delivered within 2 weeks (it was probably 1.5 weeks). Mechanic installed, reset a few things, and vehicle operational. Thank you!
Ordered a pcm for a 94 Bronco. Came plug and play and worked perfectly. Truck runs great. No misfire
Purchased and received my pcm. It was installed and the vehicle is running beautifully. No faults on the dash. Highly recommended. Also great communication with the company.
We had ordered a part, the wrong one was sent, they handled it professionally and quickly.
The PCM had to be initialized, only with a scanner or programming device. Had a hard transmission code for TCM not programmed. PCM/TCM is in the same unit. I could not wait to ship back to them to have the TCM programmed, so I had to get it flashed locally. My complaint is they advertise plug and play services. That is not correct.
Received the part I needed for my 97 jeep wrangler and it worked just perfect. Everything is running like a charm.
I was told to only get a computer from this company and I did. Price is reasonable and delivery was faster than promised. A1 company!
I ordered a pre-programmed ecm and have emailed this info multiple times with no response on how to rectify this situation. The ecm does not work and I can't even get any answers regarding possible reasons or solutions. At this point I would at least like a way to return item for full refund.
It fixed the problems I was having, In one step. Trouble codes gone, no more idiot lights. Thank you.
My Seville works again. Very happy. Speedy shipping in spite of Memorial Day Weekend.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members