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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Shipping, product and return policy. Brush your teeth with a cordless hole puncher before doing business with flagshi*
A great experience with this company, The PCM arrived in 8 days as promised.
During that time I received 5 or 6 emails informing me of the progress.
Well packaged and exact match to the numbers I provided. Followed their instructions and everything was plug and play as promised. My truck is back to running great again.
Easy to find part, easy check out, and the sales department was helpful.
The ECU worked as it should. It was plug and play, and I had no problems installing it. My Jeep started right up with no issues.
I think the ecu is fine.
But it takes longer then stated on website and when I reached out on website for some clarification or communication got nothing. Bad customer service.
Very helpful when I called and had questions about things.
No communication and no updates on your order. Website said 3-7 days took 2 weeks to get my ecm
Overall good experience. New computer functions as new. These are programmed to your specific VIN and tested prior to shipping so it took a few extra days to recieve it but the end product was well worth the small wait. Communication was quick. I would order again if I need another computer in the future.
For me everything went excellent
Delivered around week later from order
Installed computer worked perfectly
I was kept updated with process till delivered
Very good communication and ecm worked perfectly. Plug and play.
Ordered ecm for my customers 2012 buick lacrosse. After i received and installed, no start, dash light are on but no crank. Follow the installation instruction. Ended up program ecm again and paid $199.00. Cost me more money.
I've used flagship on numerous occasions and they have delivered excellent service every single time
I've found Flagship One from a YouTube video. I've purchased my ECM from them. They do quality checks and confirm the part is programmed to my vehicle. It took a few days to arrive, but worth the wait. Their instructions was 100% precise. I followed the instructions and my vehicle was up and running within an hour. I highly recommend them!
I had never purchased a PCM/ECU before but your people made it so easy. I was able to get the board a the blank keys and have the cut locally and installed it all myself. And it all working flawlessly and I thankyou
The buying experience was easy and shipping (paid for Express) was faster than expected
The ECM was already programmed per my vehicles VIN but... they programmed it as if there was a security system in the vehicle and there is NOT. This issue/mistake caused me to have the ECM reprogrammed to get the vehicle to start and run. Overall good product and easy purchasing experience.
Plug and play, Shipping is longer than expected but if it works it's worth it.
Unit good Canadian shipping to much should use ups or fedex not usps
Easy and simple process to order an ECU. Came programmed and very easy to install to the vehicle. The relearning procedure instructions came on a paper with the ECU and very easy to do. Vehicle is up and running without any issues.
I ordered 2 PCM's at different times. I had no issues at all. Very simple plug and play installation. Highly recommend.
After ordering pcm took almost 2 weeks to receive part, called several time to find out what the delay was? No one could explain.
Installed New ECU. Truck fired right up Truck has not started that quick in 6 years.
Very impressed works great. Seems to have solves the problem my truck was having. Ordering and shipping was fast and it arrived on time. My only request would be better shipping packaging.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members