business logo of Flagship One Inc

Flagship One IncReviews 3,754

4.1

About the Business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


How would you rate Flagship One Inc?
grey star
grey star
grey star
grey star
grey star

Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

18,587 reviews
Florida
1 review
3 helpful votes
Follow Jorge B.
Unfollow Jorge B.
Send Message
Share Review
Report Review

Ploblemas con la( ecu)
April 8, 2019

Buenas tarde. Les compre una computadora para mi chrysler stratus motor 2.5 año 97. Ya la instale y no funciono, como yo soy mecanico detecte que no había inpulso de corriente en la bobina tampoco en los inyectores. ( le instale otra computadora y el carro prende pefectamente, quiere decir que la que ustedes me vendieron esta dañada) como hago para hacerla llegar a ustedes para una reposision gracias

Date of experience: April 8, 2019
Kentucky
1 review
2 helpful votes
Follow Mike X.
Unfollow Mike X.
Send Message
Share Review
Report Review

Good
April 8, 2019

I've had two computers sent to me and they both were good and no problems they were helpful and appreciated

Date of experience: April 8, 2019
North Carolina
1 review
7 helpful votes
Follow RON W.
Unfollow RON W.
Send Message
Share Review
Report Review

Awesome place to deal with
April 8, 2019

Everything went smoothly. Would use them again for sure. Great part and quick service e. Loved the great communication they had with me.

Date of experience: April 8, 2019
Florida
1 review
3 helpful votes
Follow Abimael L.
Unfollow Abimael L.
Send Message
Share Review
Report Review

Great service and quality
April 8, 2019

Excellent quality of the product recommended seller very happy with the service and the product hope to buy again

Date of experience: April 8, 2019
Ohio
1 review
17 helpful votes
Follow Daniel D.
Unfollow Daniel D.
Send Message
Share Review
Report Review

I ordered an ECM, ( car computer) it came quickly and work perfectly. I'll order from them again if I ever need another one in the future. 5 S from me!

Date of experience: April 8, 2019
Virginia
1 review
4 helpful votes
Follow Horselesscowboy K.
Unfollow Horselesscowboy K.
Send Message
Share Review
Report Review

Great communication and ship speed.
April 8, 2019

Followed up after my order to make sure that it was the correct part. Personnel were very prompt and helpful.

Date of experience: April 8, 2019
California
1 review
3 helpful votes
Follow Roger H.
Unfollow Roger H.
Send Message
Share Review
Report Review

Pending
April 8, 2019

Flagship one got back to me by email, but currently my car is back in the shop and I don't know yet if the PCM I bought from Flagship one went bad. The email said if their PCM is bad they will give me an RMA to replace it.

Follow up: the PCM did not go bad, it was the catalytic converter that went bad.

Date of experience: April 8, 2019
California
2 reviews
16 helpful votes
Follow Bob U.
Unfollow Bob U.
Send Message
Share Review
Report Review

Still has trouble codes
April 8, 2019

Took longer to ship than they said it would and didn't have a tracking number but good price and not sure yet if it's good or not. Still have trouble codes and it won't pass smog

Date of experience: April 8, 2019
North Carolina
1 review
3 helpful votes
Follow Donald I.
Unfollow Donald I.
Send Message
Share Review
Report Review

Satisfied customer
April 8, 2019

The item was as advertised, and worked flawlessly.
Shipment was prompt, and the price was fair.
After delivery, they contacted me to find out if I was satisfied.

Date of experience: April 8, 2019
Missouri
1 review
19 helpful votes
Follow Stuart P.
Unfollow Stuart P.
Send Message
Share Review
Report Review

Better than expected
April 8, 2019

I thought the price was fair and the product worked perfectly. Resolved all of my issues on my 2005 Jeep Wrangler TJ.

Date of experience: April 8, 2019
New Jersey
1 review
18 helpful votes
Follow Tom S.
Unfollow Tom S.
Send Message
Share Review
Report Review

Life saver!
April 8, 2019

They had the part I need, they were very helpful, professional and very easy to speak with. Outstanding!

Date of experience: April 8, 2019
Nevada
1 review
1 helpful vote
Follow Steve E.
Unfollow Steve E.
Send Message
Share Review
Report Review

I was surprised
April 7, 2019

I don't have to replace ECU s very often. This is the 1 St time I used Flagship one. The service and support was very good and I will use them again if needed in the future

Date of experience: April 7, 2019
Florida
1 review
0 helpful votes
Follow Gregory X.
Unfollow Gregory X.
Send Message
Share Review
Report Review

Suck
April 6, 2019

I am still waiting for a call back someone on your representative that I got transfer to and leave a voicemail and then never call me back. So now I got to wait for Monday to call them to find out how to replace my item

Date of experience: April 6, 2019
Saudi Arabia
1 review
17 helpful votes
Follow Ali A.
Unfollow Ali A.
Send Message
Share Review
Report Review

My car problems related to pcm
April 7, 2019

All problems related to my car computer were solved after l got the programmed one from flagship. Thanks a lot for this great company.

Date of experience: April 6, 2019
Louisiana
1 review
19 helpful votes
Follow Brandon O.
Unfollow Brandon O.
Send Message
Share Review
Report Review

Best source for auto computers.
April 7, 2019

Ordered, got it fast, installed it, followed instructions for programming my key, started fine, runs excellent, have had no problems. Will use Flagship 1 for all my future automotive computer needs.

Date of experience: April 5, 2019
Florida
1 review
1 helpful vote
Follow Jeffrey E.
Unfollow Jeffrey E.
Send Message
Share Review
Report Review

Excellent
April 7, 2019

Knowledgeable, courteous, fast shipping. Twice!
Will shop here again!
Although I do not like having to use 100 or more characters in this feedback.

Date of experience: April 5, 2019
Pennsylvania
1 review
2 helpful votes
Follow Gary E.
Unfollow Gary E.
Send Message
Share Review
Report Review

The people work hard to make sure your satisfied. I wasnt happy bout the delay in shipping. My PCM works great. Thank you Flagship one. I will recommended you to my friends & family..

Date of experience: April 4, 2019
North Carolina
1 review
2 helpful votes
Follow David K.
Unfollow David K.
Send Message
Share Review
Report Review

Great Experience
April 5, 2019

They had what I needed at a reasonable price, quick shipping, item worked as advertised and fixed the problem!

Date of experience: April 4, 2019
Michigan
1 review
1 helpful vote
Follow Clifford B.
Unfollow Clifford B.
Send Message
Share Review
Report Review

Product review
April 5, 2019

Other than a delay on mail due to weather, my replacement part arrived as promised. Works great. Ford dealership could not get a replacement part until April.

Date of experience: April 4, 2019
Maryland
1 review
0 helpful votes
Follow James Z.
Unfollow James Z.
Send Message
Share Review
Report Review

I really very satisfied
April 5, 2019

I liked it very much this site is really a good thing it's really easy to leave answers to a survey. I glade I got to take part in it.

Date of experience: April 4, 2019