From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great experience from start to finish, needed a pcm due to 02 heater sensor fault codes. Bought a reman from them. Installed! Works perfect. Thanks again for the seamless process!
SAS
The part worked and shipping was quick. I liked the periodic updates during the process
Hi Yinka, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.
Loaded it twice, tried it once but thought I needed s hour long test
Hi Martin, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
This company gave great service and communicated throughout the whole process. We got the unit back in a timely manner. Thank you Flagship One!
Thank you for recognizing our efforts with a 5-star rating! We're thrilled that our service met your expectations. Please don't hesitate to reach out if you need anything else Stephanie.
When I received the ECM I installed it and found it to still have an issue with weak starting and it threw a code P0315 crankshaft position sensor needs relearning so not really plug and play!
Nobody around seems to program or able to program older model vehicles and these guys came in with the win and programmed the computer to my vin number and had fast shipping! Mechanics installed and started right up! Thank you flagship1 employees
Hi there Jesse! Your encouraging review keeps us motivated to excel. We're thrilled to hear your vehicle is back on track. Please don't hesitate to reach out if you require any further assistance!
Sent my PCM in to be checked out, they found the issue, repaired it and returned it in a timely manner.
Your trust in our company is what keeps us motivated Joseph – thank you for the 5-star rating!
Ordered it and didn't turnout that it was the problem and was surprised that they took it back with no problems thanks Tony
Your trust in our company is what keeps us motivated Anthony – thank you for the 5-star rating!
Other than a lack of communication via email, they have great to deal with.
Hi there Travis! Your encouraging review keeps us motivated to excel. We're thrilled to hear your vehicle is back on track. Please don't hesitate to reach out if you require any further assistance!
Ordered the part and it arrived before expected and install was very easy.
Hi Dylan, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.
The product was exactly as advertised. They didn't over rate it to sale it.
Hi Leotis, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.
We ordered a pcm.we explained the key and key reader wont work with my pcm.and pcm is bad. We got pcm and were told get a locksmith or go to the dealer.isuzu is out of business and has no dealers.if they were i would not have needed flagship one.so no dealer and cant get a locksmith to fix it.so i have a pcm that supposibly works,that my warranty is being used up on.before i can make it run.talked to flagship one and all they say is get a locksmith.go to a dealer or buy used from a junk yard is my suggestion
First, I have used Flagship One before, just like then they came through with flying colors. This time however presented them with the problem of finding a unicorn as my ECU was NOT repairable and a long discontinued part. It took them a bit to find one, by no means too long, rebuilt it and got it shipped out to me. I took it to the Dealership, which BTW was unable to "find" the "anywhere", the Tech installed it and my car fired right off with NO additional programming required. Can't ask for more than that from Flagship One, simply put, "It Worked!"
Your time in leaving us a positive review is greatly appreciated – thank you!
Ordered a pcm for my 2010 ford explorer and received it as promised and after getting a lock smith to reprogram the car keys it has worked great.
Hi Billy, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
I was skeptical at first, but they answered all my concerns and was very friendly through it all and received it in a timely manner and once my mechanic put it in my truck. It cranked right up. Thank you!
Thank you for recognizing our efforts with a 5-star rating! We're thrilled that our service met your expectations. Please don't hesitate to reach out if you need anything else Melissa.
Very friendly and easy to order part. Pcm worked perfectly! Thank you for all your help!
Hi Troy, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.
My Chrysler Concorde would keep stalling intermittently. I found out that one of the fixes was a replacement PCM. I called Flagship One and gave them the vin and number off of the original PCM and they sent me a replacement. It was Plug and Play and it worked perfectly.
Hi there Jesse! Your encouraging review keeps us motivated to excel. We're thrilled to hear your vehicle is back on track. Please don't hesitate to reach out if you require any further assistance!
The communications with this company was very lacking and the order time to the delivery time was extremely long and I lost the customer over it very dissatisfied. How long it took
Took a while to get programmed but it shipped immediately and I got it sooner than promised. Called to ask about my order and I actually had a real live person!
The Newly programmed PCM functioned perfectly - truck started right up. No "Relearning" prcedures and no extra work. (You might want to start the vehicle - mine was a 1012 Ram 1500 - and do NOT touch the accelrator. Let it idle down. When it warms up, start it again. Viola!
Your time in leaving us a positive review is greatly appreciated – thank you Ralph!
Everything went well with the install and the programming of the keys. The company only charge me $150 to come out and program them to a new case and worked well.
Hi Charles, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Spence, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.