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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Beautiful flowers. Loved them!
Instructions were clear and easy to follow even with my bad eyesight
I'm hoping the flowers are as good as the shopping experience. The sick patient I sent these nice flowers to suggested it would have been nice to get a call that the flowers were outside. I told you that you shouldn't hand deliver because she can't get to the door, but they sat outside for a long time until an aid saw them. They were still nice
Ordering was quick and easy. Thank you. Hopefully the plant will arrive on time and matching the picture.
The plant was NOT AT ALL what I ordered! There were only three varieties with a stick in a basket instead of the upgraded ceramic container. Very disappointed.
Wonderful flowers and service!
The site was easy to navigate and there we're many choices.
Easy to order. Love PayPal option!
When order was delivered a day later, the flowers were not very fresh. They only lasted 5 days! The picture on website looked much larger than what was delivered as well...a big disappointment.
Shopping was easy. The recipient told me it was 'a heck of a spread' and they liked it. They were very happy that they were home when it arrived because they live in Arizona and it was 100 degrees out.
I would certainly hope the delivery person would not have left it on the doorstep in that heat.
Was birthday present and never arrived contacted them 3 days later they told me it was delivered,and wasn't
Had to contact them,amd and finally arrived
Didn't look anything like i thought i was sending
Over all i terrible experience
Will never buy from again
Placing the order was quick and easy. I hope the flowers are as pretty as the picture.
There was a substitution of something which I understand but I wish I was notified on what the substitution was and what was substituted. Thank you.
When I was placing my order, I didn't realize that I was not directly dealing with the florist. I would have preferred dealing with them directly instead of a go-between. Being that the one item I ordered was not available at this time of year, I actually contacted the florist directly to get something else in place of my original order. I did not actually see a phone number either for the florist that delivered my products. I had to get the number from the back of the envelope. Thus for future orders, I would contact the florist directly.
I ordered flowers for a new baby boy and there wasn't one blue flower in the bunch. It looked like an ordinary bouquet. I thought it would look like the picture with blue flowers.
Selection is excellent and the website is flawless and easy. I have a couple of friends who are ill and the flower selections are perfect to make their days bright and cheerful. I may send some to myself!
Flower arrangement was beautiful...Garden Gate Florist deliver it in a very timely fashion...we were not here so they left it by my front door and sent me a text message with a picture of it by my door. We communicated and they Knew it was delivered to me...Good Job!
I have used you for a long time after seeing that every order, no matter where it's going, is just like the photos.
Apparently there was a problem with the zip code I provided or the way it was read and 'fromyouflowers' went out of their way to correct it and find the right address and nearby florist. My niece received her flowers on the expected day and was delighted with them.
Thank you.
The promo code and price changed so I ended up only being able to order regular instead of deluxe and the flowers were nothing like what I ordered. I specifically wanted blue flowers because that was what my father would have brought her for her birthday
Very pleased with the plant and delivery
My mom said they were absolutely beautiful. She loved the colors
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members