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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I was disappointed that my sister did not receive the Clear Blue Skies Bouquet I thought I was ordering.
She received a very different bouquet than what was shown. Though it was nice, it was not the bouquet related to the theme of thank you to my sister.
Quick & easy!
So far, very satisfied. The prices are really fair/affordable and the service is great/reliable. I just placed my second order in a week.
My daughter just got her flowers--second order I placed this week. Excellent service, etc. as I said above. I am now going to be a flower sender. Right price and love you guys!
Very Easy to order online - i would suggest to add extra character boxes to the zip code box. Example- i could only use *******, but it would have been better if i could have typed in *******-9102- to help the delivery process. Thank you!
Easy to use online portal
Website was very user friendly and flowers were beautiful!
I forgot my password, and tried to reset, but the email from you did not come, so I signed out as a guest.
I hate that the service fee is not revealed until the very end of the order
The Quality of flowers have always been amazing -
Keep up the Excellent customer Service
This order was a gift for my daughter and son-in-law's anniversary but my answers were based on my daughter's remarks and feedback on the delivery.
It was a good price at first until the final bill with taxes and everything was about the same price I paid for the flower arrangement I purchased.
I Live in the UK and wanted a very beautiful flower arrangement to be sent to my daughter in Westlake Village, CA. On her birthday, 7th September. The flowers did not disappoint. They were superb and delivered even though it was Labor Day! So very many grateful thanks!
Very easy, efficient
Everyone was very helpful. Thank you
The online site was quick an easy to use and view options. Check out was also smoothly.
Overall experience was good!
Very easy to use, arrived in time for my friends birthday. She loved them.
Was sent a picture of flowers. Could not believe the small arrangement sent. I chose the medium-size arrangement and paid $74 for something that looked like it was 8 inches high and 4 inches wide. I consider this a terrible rip off and would never use them again! Plan on getting in touch with them to get a full refund on this scam.
Quick and easy. Nice selection!
The item was not what I ordered. This was a birthday gift for my daughter in Nashville (I'm in Florida). For $65, she should have gotten what I ordered. Very disappointed
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members