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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I ordered from out of state and I was pleasantly surprised how easy it was.
Always wonderful. Unfortunately the flower delivery spoiled the surprise for my wife
My sister loved her birthday flowers. It brightened her day!
Ordering was fairly easy and product seem to be as promised
Quick delivery! Very much appreciated!
Ordering was so easy, and I was with the recepient when the flowers arrived. While they were pretty, the arrangement was tiny! Very underwhelming. I was actually embarassed that it was so small, compared to other similarly priced items I have purchased elsewhere.
Charges weren't clear. Unable to process using PayPal for unknown reason, funds were available. The actual arrangement was as depicted in the photo.
I love the choices and ease of ordering. While the flowers were pretty and appreciated by the recipient, they did not look like the ones in the picture provided on the website.
Easy to use. Disappointed that the delivery person did NOT wear a face mask. Other than that, everything else was fine.
Thank you for the excellent service.
Everyone was happy.
I was so that my aunt received her bouquet in such a timely manner. She is in the hospital and the flowers made her feel so loved and appreciated. Thank you so much for your quality service at such a reasonable price. I will definitely be an on going repeat customer!
Simple and easy
Shipping and handling fees prevent me from sending flowers more often. They make a fifty dollar bouquets into a seventy dollar bouquet and that's just too much most times.
The overall experience was good. The only thing I would add to the interface of the website is the ability to comment on the delivery while passing the order. For instance, I wanted to ask if the person who delivers could call the phone number only if the door wasn't being opened because the person probably just didn't hear the knocks (and I wanted it to remain a surprise - but it was too complicated to give my own phone number because I don't live in US). So it's a shame we can't leave instructions for the delivery person. Thank you for reading me.
The flowers were beautiful and delivery efficient.
Super easy, very helpful
This was fast and easy with very satisfying gift results. Thank you for this service.
Fast delivery. Good communication.
Thank you!
It has been really nice, the prices are reasonable. I will definitely buy it again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members