On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I remembered delivery always on time
Flower arrangement was as described. Only concern, while not a deal breaker was that it didn't arrive until after 5 PM.
Very happy with the order.
Very easy, good choices, have been satisfied with previous orders
Low rating because I was not able to back up and edit delivery date.
We pur hased the largest size plant; sure is small. I'd hate to see the small plant.
I didn't realize there were so many extra charges.
I was very disappointed with the product that was delivered. It looked nothing like the picture. It was not a comparable substitute. I'm very
Your pricing doesn't match at the end. It said $35.99 at beginning, then changed to $44.99.
My wife loved her birthday gift. Great job!
My delivery looked very little like my picture of the flowers I ordered (Cotton Candy!)
Your are fantastic! My first order I did few a weeks ago she was so amazed and loved them! Thank you sooo much!
Wonderful!
Super easy to navigate through, great price, and a lot of variety! Definitely using again very soon
Just the perfect way to show your appreciation
The order was delivered quickly, same day
I was pleased with delivery time but there was no card included as I had written and requested. If we had not inquired with those that received our gift they would not have known who sent it. This detail is pretty important. Thank you for time! Diane Hildreth
Plant was beautiful, delivered promptly.
Wouldn't let me set up account
Quick and easy! The arrangement was perfect and my friend loves it!
Thank you!
Thank you
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.