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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The pic of the full bouquet I thought I ordered looked nothing like the one delivered...,My friend sent a picture and I was very disappointed.
Well done; thank you!
I placed the order quickly and maybe missed some disclaimer but the bouquet delivered looked entirely different from what I ordered and not nearly as nice. I'm very disappointed. I would have gladly paid more for a better quality bouquet. Also, the site indicated same day delivery was possible but a few hours after I placed to the order for that, I received an email saying that wouldn't happen. While the delivery wasn't a major issue, the combination of both was highly disappointing.
Give delivery cost earlier in transaction. The flower arrangement was very pretty, very small and, I feel, somewhat overpriced
Good, but I didn't realize that there was a large shipping charge
So easy, especially for a last minute beautiful gift ;)
It was quick to place the order.
The only problem was my credit card - they denied, sent me a text to verify, then I had to resubmit the same credit card info again. Good security I guess.;-)
The actual flowers seemed quite a bit different then what I ordered - although I do understand that it is based on availability. My daughter was very happy to receive them and that is what matters.:-)
Unexpected charges of almost $20.00
They were for my Mom, she's in a rehabilitation center. I can't see her but she said they were beautiful. I've never done business with you before. I'm very satisfied, I never had a time but the delivery was today, and it was delivered today. Thank you
Ordering was great- they had what I wanted and delivered next day too.
However my sister send me a picture of the birthday flower cake and the mums look AWFUL OLD- which made The whole gift suck!
I'll know when my recipient gets the flowers
I ordered it to be delivered yesterday. I don't think that you have delivered it yet. I haven't had a confirmation on that. Can I depend that you will deliver it today?
Thanks for making this order possible! It was easy to follow!
The flowers were sent to my sister in Boston, I live in Connecticut! My family said the flowers were beautiful! Thank you!
Easy, quick and great selection!
Love this site!
The flowers and presentation looked amazing. I was charged "same-day" delivery, even though I ordered the day before. The "handling" fee also seems rather exorbitant.
Flowers were beautiful and arrived in a timely fashion!
I do not understand why my paypal worked but not my cc card. They are linked together very frustrating!
Website was easy to navigate and the discount was appreciated.
Since you asked... Sorry but I was very disappointed with what was delivered. I even upgraded to the deluxe. However, not only did the arrangement look nothing like the picture, it was mostly filler, very little flowers. I realize with our new normal there are shortages etc but one would think businesses would want to do better to keep customers. A phone call would have been appreciated and I gladly would have said make what you can with what you have. I just wanted nice. I did not call because I would be more embarrassed if the recipient knew I complained. I could have gotten this in a supermarket for far less than $60. Sorry, I wont be back.
Due to my delivery address I am required to spend $50.00 PER ORDER. Your program should allow me to place multiple orders for the same address (or not) and, if needed, prompt me regarding a surcharge when ready to check out.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members