business logo of From You Flowers

From You FlowersReviews 147,039

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate From You Flowers?
grey star
grey star
grey star
grey star
grey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

Instant Feedback

1,334,821 reviews

We monitor reviews for authenticity

Hilda H.
0 reviews
0 helpful votes
Follow Hilda H.
Unfollow Hilda H.
Share Review
Report Review

My first time buying online to be delivered to a recipient in USA.
Hope this work good then there will be future orders.

Date of experience: September 10, 2020
Nuala N.
0 reviews
0 helpful votes
Follow Nuala N.
Unfollow Nuala N.
Share Review
Report Review

I had an issue submitting order
September 10, 2020

I had an issue submitting order - was uncertain if order received. Asked for clarification but not able to get

Date of experience: September 10, 2020
Freida B.
0 reviews
0 helpful votes
Follow Freida B.
Unfollow Freida B.
Share Review
Report Review

1st order the flowers were sent to a funeral out of state. The Funeral Director assured us the flowers were beautiful. I decided to reorder the same arrangement for my mom. The Rose & Lily flowers pictured on the website looks Nothing like want was delivered. The flowers are pretty, NOT what I thought I was getting!

Date of experience: September 10, 2020
Gwendolyn W.
0 reviews
0 helpful votes
Follow Gwendolyn W.
Unfollow Gwendolyn W.
Share Review
Report Review

Shopping was easy and delivery was on time
September 10, 2020

Shopping was easy and delivery was on time

Date of experience: September 10, 2020
ted l.
0 reviews
0 helpful votes
Follow ted l.
Unfollow ted l.
Share Review
Report Review

Easy transaction
September 10, 2020

Easy transaction. Good price and fast delivery

Date of experience: September 10, 2020
Fern J.
0 reviews
0 helpful votes
Follow Fern J.
Unfollow Fern J.
Share Review
Report Review

We ordered from Australia for a colleague in NY and she received the gift in a very timely manner and was thrilled with it. Thanks

Date of experience: September 10, 2020
Lisa F.
0 reviews
0 helpful votes
Follow Lisa F.
Unfollow Lisa F.
Share Review
Report Review

Best prices around
September 10, 2020

Best prices around. The plant was beautiful and big-definitely larger than I thought it would be. I was very pleased /it was for a funeral and the recipient loved it. I will use you for all flower purchases in the future!

Date of experience: September 10, 2020
Katie W.
0 reviews
0 helpful votes
Follow Katie W.
Unfollow Katie W.
Share Review
Report Review

Easy to find what we needed and speedy service
September 10, 2020

Easy to find what we needed and speedy service

Date of experience: September 10, 2020
Margaret W.
0 reviews
0 helpful votes
Follow Margaret W.
Unfollow Margaret W.
Share Review
Report Review

Good
September 10, 2020

Good. Website easy to use.

Date of experience: September 10, 2020
Drew B.
0 reviews
0 helpful votes
Follow Drew B.
Unfollow Drew B.
Share Review
Report Review

Smooth shopping experience, I will definitely recommend this site to my friends.

Date of experience: September 10, 2020
Tina G.
0 reviews
0 helpful votes
Follow Tina G.
Unfollow Tina G.
Share Review
Report Review

My aunt was thrilled with her flowers
September 10, 2020

My aunt was thrilled with her flowers

Date of experience: September 10, 2020
Kelly E.
0 reviews
0 helpful votes
Follow Kelly E.
Unfollow Kelly E.
Share Review
Report Review

Was a little surprised to see the additional $15 fee AFTER I inserted my CC information. You should be a bit more upfront about your fees.
I ordered the higher priced arrangement as it indicated it was as pictured on the website, which appeared to have approx 6 plants. When it was delivered, it appears to have three plants in the arrangement.
This was sent to my son for his birthday, he builds rooftop gardens in Manhattan. I usually don't complain, but this is embarrassing, I paid nearly $20 a plant.

Date of experience: September 10, 2020
Mike A.
0 reviews
0 helpful votes
Follow Mike A.
Unfollow Mike A.
Share Review
Report Review

I would have appreciated the information about the handling fees prior to checkout. Your discount is lost by the additional fee.

Date of experience: September 10, 2020
Cindy b.
0 reviews
0 helpful votes
Follow Cindy b.
Unfollow Cindy b.
Share Review
Report Review

I had trouble going back to change my flower selection. I kept having to re-enter my information.

Date of experience: September 10, 2020
P D.
0 reviews
0 helpful votes
Follow P D.
Unfollow P D.
Share Review
Report Review

More beautiful than expected
September 9, 2020

More beautiful than expected.

Date of experience: September 9, 2020
Sheri C.
0 reviews
0 helpful votes
Follow Sheri C.
Unfollow Sheri C.
Share Review
Report Review

Easy to use
September 9, 2020

Easy to use. Beautiful arrangements to choose from.

Date of experience: September 9, 2020
Catherine N.
0 reviews
0 helpful votes
Follow Catherine N.
Unfollow Catherine N.
Share Review
Report Review

This was for my grand daughters 9th birthday
September 9, 2020

This was for my grand daughters 9th birthday.
Her mother was phoned, explained it would be a while before arriving at home. The delivery person carefully placed the arrangement behind a chair placed on its side on the porch to help prevent rain and/or wind from causing damage. All was good, my grand daughter was thrilled. Thank you

Date of experience: September 9, 2020
Jessie N.
0 reviews
0 helpful votes
Follow Jessie N.
Unfollow Jessie N.
Share Review
Report Review

The service was great
September 9, 2020

The service was great. I placed the order for same day delivery and it was delivered within 2 hours of placing the order. The flowers were beautiful and the message was exactly as I had written. You made my 36th wedding anniversary very special. Thank you so much.

Date of experience: September 9, 2020
Beverly A.
0 reviews
0 helpful votes
Follow Beverly A.
Unfollow Beverly A.
Share Review
Report Review

Very nice, some roses slightly wilted and dropped petals but overall very pretty!

Date of experience: September 9, 2020
Olga m.
0 reviews
0 helpful votes
Follow Olga m.
Unfollow Olga m.
Share Review
Report Review

The flowers I ordered were not the flowers I received. The basket was different than the one I ordered.

Date of experience: September 9, 2020