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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great service and a speedy delivery!
It's was very easy n affordable
Great job! The flowers, balloons, and chocolates were delivered and received wonderfully!
Terrible service! Ordered a package on September 3, said It would be to receiver on September 5. September 5 came, but no flowers.Received an email saying 'sorry, but your order is having delivery difficulties ' your order will be there September 8. September 8 came, still no flowers. I contacted customer service, and they informed me that the package I ordered wasn't available? Out of season? So I had to settle with a 'in season' flower mix that looked awful! If a person can't have what they ordered from your website, then WHY is it available to purchase? Take it off of the website! It's false advertisement! I was also told that since there was difficulties with my order that the package will be upgraded. When I went over to her house I seen the flowers, and it was definitely small. It wasn't upgraded at all! I mean I paid $62.00 for 2 sunflowers and a few pitiful looking flowers surrounding them! Horrible service, will ABSOLUTELY NEVER use this service again!
Excellent service and beautiful arrangement
Size expected
Only place I order flowers from.
The overall experience was wonderful. From great selection, to website interaction and delivery, all was smooth and seamless.
Although I purchased the regular size, when I saw what was delivered I was a bit disappointed. It looked like they went into Walmart and grabbed some flowers and put them in a vase. I understand that it was same day and not a very expensive piece but the arrangement could have looked more professional.
They were beautiful. The only think I did not like and I thought looked cheap was the writing on the banner.
Awesome. Convenient and always great quality!
I was pleasantly surprised about the delivery being so quick.
Overall the price was fair, it was all the other fees that were high.
Overall I am satisfied with my experience
The flowers that my mother-in-law received they were nothing to do with the picture on the website. I did order pink flowers and she got yellow ugly flowers!
I enjoy the ease that this company provides in sending floral arrangements to friends and family.
Super fast delivery!
It would have been helpful to know your service charge because it ended up costing almost twice as much as your advertisement.
First of all I bought my arrangement so it could be delivered in the morning, however it took all day my person did not receive it until 515 it was very upsetting when I called and the person who worked for you didn't even know where my arrangement was she called me back saying it would get there in 30 mins. That's a lie, also when I ordered my carry it looked fully in the picture she got a small flowers when I ordered the biggest one and the candy was in a bag not a box so upset the only thing good was the balloons. So sad.
Quick and easy to order. The flowers were absolutely gorgeous!
The shopping experience was good, I was a little disappointed at checkout with the price for delivery. I was extremely pleased with my Mom receiving her flowers the same day I placed my order, especially for where she lives and I hate to "complain" about delivery cost, but $17 for a $40 order seems excessive.
Easy to order, pay and schedule. Only thing was that the recipient did not receive my card, so she didn't know who to thank. I followed up to make sure she got it. The stem was still in the floral arrangement, but no card...? -- She was in a physical re-hab, so not sure how it got lost, because she did receive it.
She LOVED the happy face vase and said it makes her smile when she looks at it. :)
THIS IS AS NICE AS MY PREVIOUS ORDER WAS
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members