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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I ordered Radiant Golden Holiday Tree and received a general bouquet of flowers using similar flowers. This was a splurge and I regret ordering through this company.
They did not include the side items that were supposed to be there. I was wondering if I can be refunded for that?
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund for the price of the missing item. Please let us know if there is anything further we can assist with.
The flower arrangement we received was quite disappointing. The flowers were not fresh, the arrangement looked messy, and it didn't resemble the photo on your website. In addition, the vase color was completely different — we had ordered a sympathy arrangement, but it was delivered in a bright red or purple vase, which felt inappropriate for the occasion.
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
That is absolut scam!
Ordered "You Are My Heart" in premium-size (1st picture) and didn't even get a regular-sized one (3rd picture) delivered. The delivered one (2nd picture) is anything but NEVER anything near the one I paid. On top, I paid nearly 120$ for that bulls***!
A supervisor has reached out via voicemail and email regarding your review. At this time, we have issued a full refund. Please let us know if there's anything else we can assist you with.
I ordered a "Serenity and Bliss Deluxe" arrangement for my daughter, but what she received was a messy, skimpy bouquet that looked nothing like what was advertised. It was poorly arranged and absolutely not worth the price. Very disappointing experience!
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
ABSOLUTE WORST WORST SERVICE EVER DO NOT USE! SO UNPROFESSIONAL! ONLY REFER TO PEOPLE YOU HATE! AND NO I DON'T HAVE PROOF BECAUSE THE FLOWERS NEVER CAME IN
We truly value all feedback. The orders were under review as we were unable to verify the billing information, and for the security of our customers, they could not be processed.
Ordered online was very easy to navigate page. Confirmation was fast and flowers were delivered on the day requested. Recipient was absolutely thrilled!
Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.
I purchased this arrangement for my boss. It was not cheap. When I seen the picture of it, I was so ashamed. It looks like a 5 year old put it together. Whatever florist was used, I suggest you take them off the list!
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
I called them because I thought I messed up and ordered twice, they assured me They only charge me once.
Thank you for taking the time to review your experience with our service.
Ordering is easy and the delivery was on time. The flowers were beautiful. Thank you for making it possible to brighten my dad's birthday when we live so far apart.
Thank you for sharing your experience with us! We truly value your feedback and look forward to making improvements based on your insights.
Flowers came on time, in a beautiful vase. Arrangement was a little smaller than I had expected/hoped, but the flowers themselves were lovely (as depicted), and lasted well over a week!
Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!
I'm pretty upset my niece has not received the flowers I sent her! I can't track my order! Call me *******588 mary
A supervisor has contacted you regarding your review. We left a voicemail and have sent an email. Please reach out to us at your earliest convenience for further assistance.
My husband used your services some time ago so I thought I'd order flowers. First order was beautiful and on time. Second time I ordered next day delivery, it was delivered 3 days later...
Then I got a $2.00 fees for a subscription I never asked for. 7 days later I got charge $19.00 for a subscription to your company to get discounted orders. I never asked for the subscription and to get automatically charged! So needless to say I cancelled your subscription and will no longer use your company... all for flowers I ordered paid for next day and they got delivered 3 days later...
Thank you for allowing us to assist you with your order. Please let us know if there's anything else we can help you with.
My mother received flowers on a timely basis but they were half dead. I was not happy with the quality of the flowers.
A supervisor has contacted you regarding your review. We left a voicemail and have sent an email. Please reach out to us if we may be of further assistance.
I was sent an email says the flowers were delivered. It came at 10am. The flowers weren't delivered until almost 6pm. So for8 hours I didn't know what happened.
Thank you for your review. We appreciate you taking the time to share your feedback.
It was easy to order and the flowers were very fresh. I was VERY disappointed in the amount of flowers that arrived, The amount of flowers was very unwhelming versus the $100.00 I spent for them. I ordered flowers just two weeks earlier from a local florist, spent the same amount of money and that flower arrangement was noticeably larger than this one.
Thank you for sharing your experience with us! We truly value your feedback and look forward to making improvements based on your insights.
I wanted the delivery to be a surprise but instead, the delivery person called the recipient ahead of time to make sure they were available for the delivery. Then the flowers were poorly package, so water was leaking everywhere.
Thank you for your feedback and for taking the time to communicate with us. We appreciate the opportunity to resolve this matter. Please let us know if there is anything further we can assist with.
My sister in law kept saying how beautiful the fall arrangement was and she will enjoy using the container later. I will continue ordering because the prices are reasonable and I know they will be enjoyable.
We’re so grateful that you took the time to share your experience with us! Thank you!
The flowers were beautiful and delivered on time. However, there was an invoice included. These flowers were for a birthday, why on earth would you include the invoice!
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of the service fee. Please let us know if there is anything further we can assist with.
The recipient was very pleased with the flowers—they were beautiful. However, the handwriting on the card could have been neater. If penmanship is a challenge, a printed message might be a better option to maintain the overall presentation.
We appreciate you taking the time to share your experience! Your feedback will allow us to work with our delivering florist.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
A supervisor has contacted the customer via voicemail and email, and a full refund has been processed. While the funds are released immediately on our end, it typically takes 1–3 business days for the amount to reflect in your account, depending on your financial institution.
Please let us know if there’s anything else we can assist you with.