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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The funeral spray us beautiful and arrived earlier than promised...thank you!
Very easy and great selection, very satsfied.
Excellent as always
I placed the order, which wasn't actually for me. It was going to a co-worker. I spoke with her and she was thrilled. She said it had pink roses in it, and they were her favorite. She said it was a beautiful arrangement.
Perfect thank you
Awesome
Fast delivery time.
A bit pricy.
Not sure my product looked as good as the picture.
However; it was the same item.
Picked a date, picked some flowers, paid - then i received my confirmation, along with numerous thankful text messages from my wife while i'm here at work. A great experience. I'll be back.
It was easy and price is quite fair
Before I tell you this story, I have been a From You Flowers customer for a while and I have never had a problem with them until this experience.
I specifically chose a flower arrangement that did not contain any roses because the person I was ordering them for is allergic. Due to "local availability and season" yellow roses were put in the arrangement. As a result, the person that I ordered these for was not able to enjoy them.
I contacted From You Flowers and told them what happened. They issued me a $** gift certificate to try and compensate me for the issue. I am still not happy with the outcome, but will live with it. And yes, I probably will use From You Flowers again in the future. I will just make sure to note that certain flower substitutions are not allowed.
My shopping experience was great; however, I expected the card that was delivered with the flowers was illegible. The message should have been typed and/or printed from the site to avoid this issue. The person to whom the flowers was delivered was disappointed in the poor handwriting. Additionally, I was dissatisfied with the card, as some of the words in my message either totally illegible or omitted.
Paid for quick delivery for 1PM arrived 3:30PM
Easy and fast
Your service has been great in the past. Looking forward to excellent service today
Easy to use site. Love it. Shipping price was kind of high and hidden.
The only improvement that I would like to see is that there be the ability to pick what time frame the purchase was delivered, before noon, after noon, after **** etc. Other then that the service was excellent and as advertised. Thanks.
Very friendly/easy/affordable/reliable
I wish the Personal Message could have been longer...
I sent flowers to a girl because I had messed up badly when I was at her house. Sparing you the details, when deciding between Regular/Deluxe/Premium options, guys you spare no expense especially if you aren't sure which to get. The way I see it; Regular is alright, Deluxe is Good, Premium you are really getting the point across!
It is also important for you to look up what the different flowers and colors mean, cause she probably already knows! Trusting the Florist is never a bad idea!
-Unkl3 G
Great Job!
Always easy to use but you are pretty tricky on the pricing
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members