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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My only issue was delivery was before the time I asked and requested delivery
Service charge is a kinda crazy. I could have paid the neighbor to drop them off cheaper. The flowers were cheap carnations and tulips. Tulips in November? Sorry, won't order again.
I have used this site many time now,and have been extremely satisfied with product,shopping format,and helpful customer service dept. Will stay a repeat customer.
So easy. Will use again and again.
The shop that sent the flowers was incredibly nice. They really made my wife feel special. They deserve special thanks.
I was disappointed in the flower arrangement that I ordered for my Aunt's funeral.
The flowers were small and not many of them in the arrangement. Too much filler of cheaper flowers not enough showy flowers.
Easy so far, best choices, available coupon. Flowers came at end of promised delivery time - had called cust service around 6 thinking they hadn't come but delivery record stated 4:**
(**th birthday recipient not aware they had come, says they were left on porch without other notice but may not be all that reliable in describing delivery details). In the end the flowers were great, cust service was very helpful in tracking them.
The flower arrangement that I ordered looked much bigger online than the actual arrangement that was received. So I feel like it was false advertisement
I have ordered from you many times and I'm usually very pleased with the order.
This time you did not send me an e-mail saying the order was delivered.
Great for last minute ideas!
I enjoyed it alot
Very easy to use and good pricing
This is only the second time I've ordered; but I was so happy with the first experience that I came right back to you.
Very easy to follow and prices are very fare
The flower/plant I ordered for my friends mother funeral were delivered on time, and were very impressive. I had multiple people ask me where I ordered them from. I was only too happy to share. Thank you
Shopping for flowers couldn't be easier plus you gave me an instant coupon for S&H which really lowered my total bill :) Thank You for taking care of your customer! I shall return:)My Aunt raved about how beautiful the floral arrangement is! Thank you so much for helping make her day so happy :) I sent her a beautiful fall arrangement to thank her for all that she does for me especially since the death of my mother this year. Thank you, thank you, thank you!
JL
Ok
The website and customer service are great. But with my order I purchased the expedited delivery to have the flowers delivered by 1:30 that same day. Needless to say the florist was late and I had to all customer service at least 3 times until the flowers were finally delivered to a different address at 6:30pm. Customer service credited me back the expedited delivery fee and sent a $** gift cert. Just not sure if I'll use their service again. Plus the flowers wete a different color than the ones on the website.
Easy and great item to choose from
Thank you for beautiful service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members