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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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This is my second shopping with From You Flowers. The first arrangement was met with much praise sent from PA to FL.
The sympathy arrangement I ordered should have had pink roses in it but when I visited the funeral home, the roses were replaced by pink star lilies. Not quite the same for the price of roses, but the arrangement did look very nice and I was pleased with the overall look.
Very easy
I found different discount codes online but could not find a way to enter them - it was as if the field was always blocked out with some other offer, but would not let me put in the offer code that I found.
Super fast to find what I wanted and get my order placed. User friendly...even for the tech-challenged.
I ordered a floral arraignment from this company for my anniversary and also used their expedited delivery option. They say within 4 hours and also guarantee it on their website. Well this was a horrible experience, the delivery arrived a shocking 5 hours late. When I called in to customer service the reps showed no empathy and did absolutely nothing to assist. I was told a different excuse every single time i called in. I would not recommend using fromyourflowers for any special occasion.
Brilliant. I ordered from Ireland for my girlfriend in the US and no problems.
Thank you
Simple to navigate. Paid extra for before noon delivery. Flowers delivered later.
Easier than three other sites visited this morning. Save day delivery was required.
The recipient was very pleased with the contents!
Very quick and easy and so happy that same day is an option!
Very pleased so far
It was really easy to find the perfect flowers and glad that it comes with vase. Very pleased with the order.I did the same day delivery and they got it just in time. These flowers were for a death in the family. These were very nice and just as the picture showed, very lovely. Will do business with them again. This was my first time using this service and it will not be my last. Very Pleased=)
Very easy to order, I like that. They look very beautiful. The roses are blooming, and the teddy bear is awesome. Thank you very much on helping me celebrate my 5th Anniversary.
Mz. Vee
The flowers that I received were delivered on time and for a great price. Unfortunately they were completely different from what I had ordered. I sent an email to customer services about the issue, and they gave me 20% off my order. This was nice, but the flowers that were delivered were not even close to what I ordered. I emailed again expressing my continued disappointment, and I was offered a replacement set of flowers. Fantastic! But that should have been the initial response when you heard that my order was completely wrong.
Perfect service on time beautiful flowers great price I will definitely hands down be using this company for EVERY flower arrangement I need! Wonderful!
I received an email at 5:03 saying the flowers had been delivered, however, when I got to the funeral home at 6:00 they weren't there. They were delivered at 6:05 according to the funeral home.
Many comments were made about how beautiful the spray was.
Great. Very easy to use.
I was promised a same day delivery. I placed my order before noon and was called around 5pm and advised that they could not deliver. They still charged me for same day delivery and didn't offer anything besides an apology. Had I known that they were not going to deliver same day, I would've placed my order elsewhere. I am not happy with their customer service and will never order from them again.
I love this site, everything I have sent to my inlaws in texas they have really enjoyed, any local (kansas) come from Dillions and that means old and wilted. But I still love this site and come back many many times through out the year
I like the reminder email, very handy!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members