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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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It was easy to use your web site
Service charges kind of high, but satisfied
The listed price for the flowers were reasonable but they add a $**.** service charge! Then on top of that I pain an additional $*.** for 4 hour delivery. So I paid close to $** for a very small bouquet. They delivered over two hours late! And all they offered to discount was the $*.**. In my opinion, if you can't deliver as GUARANTEED, it should be free! I won't be buying from them again.
Always a pleasure using you site.
The flower selection is good.The only thing would be to have more color options or be able to add different colors.
Great
Well...i had to do it twice for there was a glich in the system...I had to call the customer service to assure i wasnt getting charged twice...Other than that, so far do good...I have to wait until my mom receives flowers and see true results.
Nice, easy, user friendly
Great Service
Flowers were beautiful and were delivered with no problems in a timely fashion. I will be buying more in the future.
The difference between the picture on the website and the actual flower arrangement was significant. While I understand that local businesses fulfill the orders and work with what they have, for the price I paid I expected a little more.
My mom loved the birthday flowers I sent her! Thanks.
They don't tell you about the shipping & handling for **.** until AFTER you put in your credit card information. Not happy about that!
When I needed to have flowers across the ocean in Belgium, Fromyouflowers.com delivered right on time!
Easy site to navigate around in. Very nice selection of flowers to choose from. Very pleasant experience. Would buy from here again.
Very convenient, and easy to use, a nice selection also.Mother received her birthday flowers in a timely manner. She stated very nice arrangement.
Tried several sites, this was simplest to use and the best value. Flowers
Ordered from differant state after 9 pm. They were delivered before noon
The next morning and were beautiful.
Reasonable price, easy to order
The shipping and handling fees should be shown before a shopper gets to the cart. It greatly surprised me.
Easy to use and a great prices. However the picture showed the flowers were blue and when I received them they were purple.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.