On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The site is slow and there is not enough pink roses on the site
You have made long distance surprises wonderful with your free shipping!
The price I picked was the regular **.** but when I got to the check out screen it said **.** and I could not go back to the beginning to see why it changed. There was no edit for the order, just for the delivery and billing information.
I would like to have been able to order an additional mylar balloon, but could only select one.
After seeing a picture of the flowers that were delivered, I was disappointed that the large yellow sunflowers that were in the picture were not in the flowers delivered. I am aware that substitutions need to be made at times, but the sunflowers were the reason we selected this particular arrangement. I was disappointed, but my daughter thinks the flowers are lovely.
They were for a friend who just came home from surgery. We both love purple. She just Loved them.
Great job. Fair prices. Will order again
It was quick and easy to order online, and the basket arrived right on time. My only complaint is that the descriptions for what fruit goes into the baskets was a little vague, the pictured showed oranges but none were in the basket.
Everything went perfectly and cust service contacted me quickly when i had a concern.
I paid extra for delivery before noon. It arrived at 12:45pm.
VERY EASY!
I loved the arrangement. It was very well put together, however it was not the colors it showed in the picture and that was the whole reason I chose this arrangement. Also, I paid the extra $*.** to insure that the flowers would be received by noon, but they weren't delivered until almost 2pm, so the intended recipient wasn't there. The florist then left a "tag" on the door letting her know to call for re delivery which totally ruined the surprise. They did credit me back the $*.** though since it wasn't delivered on time. Overall, not too bad of an experience but it definitely could have been better.
Excellent!
Fast and really easy. Now ill just wait and see if it gets
Delivered on time.
The only thing I wish there had been a more bold notice of is the handling fee of **.**. I am excited to see what kind of specials, discounts, and seasonal flowers you will be selling in the future. The flowers my friend received were so fresh! I'm happy about the overall experience.
I ordered the white flower cross for a funeral. It was SO beautiful. Everything I had hoped for to honor my Aunt.
Thank you!
Dana Anderson
Thank you very much!
The roses were nice. The picture was mis-leading showing a different vase than actual delivered.
Very quick
Wonderful
Very helpful to send a nice gift to relatives in another state.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members