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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My flowers ordered from Florida were a birthday surprise for a favorite sister-in-law in Ohio. They arrived about 4 or 5 hours after I placed my order. She was thrilled. They were not exactly as pictured in your ad, but still beautiful. Thank you!
We'll see how this order goes, liked the website!
This place was the only place that would deliver same day! THANK YOU!
I'm happy with everything EXCEPT that I read the sentence wrong about the magazine add. I do NOT want a magazine! It should read to check the box if you want one not if you do not want one. Do NOT send any magazine subscriptions!
The shipping was to high, but the main problems was the look of the arrangement. I was embarressed to have it at my uncle's funeral. I could have taken flowers and stuck them in an old brown basket for nothing, because that is what it looked like. Plus they were supposed to have american flags, and did not. I was just very upset about this. I called customer service and the rep I spoke to Jordon said well we can refund you 20%, I said no and to please let me speak to a suppervisor. Spoke with Debbie, and she said she was very very sorry and that she would credit 50% back to the card and send a $**.** gift card. That was appreciated,but still wont fix the comments that people made about the arrangement, that is what was embarrasing. Thank you for your time.
GOOD WEBSITE, GREAT PRICES
Very disappointed, my mother never received the flower, but no one bother to call me or your representative to inform us that they were lost, which it doesn't make sense, I had to call to find out what happen, I did cancel my order since the delivery was not going to happen til the next day, it missed the purpose why I was sending flower, I was upset and disappointed and regret choosing your website.
Thanks for a speedy delivery.
Ordered an arrangement to congratulate a coworker on her new baby boy. I requested same day delivery around 11am and she received the flowers in four hours. EXCELLENT SERVICE!
I paid extra for the flowers to be delivered by noon yesterday. They were not delivered until around 4:30 p.m. Please refund the extra amount I paid for expedited delivery.
The handing service fees need to exposed at the beginning or be included in the price or delivery fees. I was not planning on paying any extra $**.** until at the end of check out when I see that as handling/services.
I ordered predominately sunflowers with contrasting purple iris. The delivery was one sunflower with multiple, cheap mixed flowers. Totally not what I ordered or paid for.
Fairly easy to use
Flowers were not delivered due to issues with the local florist, I got a call from fromyouflowers and had same day delivery fee refunded
Easy & delightful web site!
Good experience
The flowers could of been a little more lively maybe but other then that i loved shopping you guys :)
Very easy to place order. I didn't receive the order personally but was advised it was delivered. I have not heard from the person that I sent the flowers to, so can't tell you how the flowers were. I will let you know.
Quick and easy and saved a bunch of money and time. Great Thanks!
Very good experience, but shipping is very expensive and do not like that you cannot use the 15 dollar card with the online offer of 15% off- the special gift should be able to be used with the special online offer
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members