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From You FlowersReviews 147,038

2.7

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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terri c.
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As long as flowers are great when delivered
November 14, 2013

As long as flowers are great when delivered - like your site and options.

They were delivered and looked just like the bouquet online - Jim sent us all a photo of the arrangement. Very pleased

Date of experience: November 14, 2013
Bob E.
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Great selection and prices
November 14, 2013

Great selection and prices

Date of experience: November 14, 2013
Tony E.
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The arrangement looks very nice...
November 14, 2013

The arrangement looks very nice...but it did not really match what was ordered.

Date of experience: November 14, 2013
Larry S.
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Awesome Assortment!
November 14, 2013

Awesome Assortment! I can't wait to hear about her smile in the office tomorrow

Date of experience: November 14, 2013
Courtney V.
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Fast and easy
November 14, 2013

Fast and easy

Date of experience: November 14, 2013
Christy D.
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Great price and easy website to navigate
November 14, 2013

Great price and easy website to navigate. Flowers were delivered in just a few hours of placing the order.

Date of experience: November 14, 2013
Amy A.
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I paid for morning delivery and it did not come till 3pm. When I called about it. I was brushed off and told "Oh we will credit the extra fee you paid". This order was for my Goddaughters 30th birthday, as a surprise for her first thing in the morning.Not only did it come late but I had to ruin the surprise to arrange her to be home to receive them. I can't get that special morning over again. I feel my concerns were not met with empathy nor consideration for repeat business.

Date of experience: November 14, 2013
RJ M.
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Excellent site and service
November 14, 2013

Excellent site and service. But shipping charges are expensive.

Date of experience: November 14, 2013
Deborah C.
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Easy to order on short notice
November 14, 2013

Easy to order on short notice. Hope the delivery is as special as her day.

Date of experience: November 14, 2013
Massiel H.
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I thought there would be more flowers for the price that I paid.

Date of experience: November 14, 2013
Esther X.
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It was very easy to follow the steps, great prices
November 14, 2013

It was very easy to follow the steps, great prices. Will definitely be using this service again.

Date of experience: November 14, 2013
Anna Y.
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Very timely, I received a phone call from my girlfriends mother admiring the beautiful arrangement.

Date of experience: November 14, 2013
Julie H.
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Easy to order
November 14, 2013

Easy to order. Arrived in scheduled time. Recipient loved them.

Date of experience: November 14, 2013
Norma S.
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I am very pleased with the service
November 14, 2013

I am very pleased with the service. I would like to receive a picture of the finished bouquet before delivery.

Date of experience: November 14, 2013
Kelli J.
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The **.** service is handling is too expensive
November 14, 2013

The **.** service is handling is too expensive. I only purchased after the fee was waived. That is ridiculous.

Date of experience: November 14, 2013
Ricardo P.
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The flowers I originally asked for weren't available but the company decided to pick similar ones before letting know. They made the right decision.

Date of experience: November 14, 2013
JOdi E.
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Web site acting up
November 14, 2013

Web site acting up. Doesn't give all deatals about price

Date of experience: November 14, 2013
Debbie V.
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All family and friends I have sent flowers to have been thrilled with your arrangements. Fresh and longlasting.
Thanks

Date of experience: November 14, 2013
Willyf I.
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All good
November 14, 2013

All good

Date of experience: November 14, 2013
Kim C.
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My great nephew was admitted to a children's hospital in N.Y. Early afternoon. I live in FL. & I wanted him to have some colorful balloons & a teddy bear shortly after he arrived.

After trying several sites to do just that-I was informed that they had a 1:00 p.m. cut off-well it was 2:00 when I wanted to order them. I was so grateful that www.fromyouflowers.com was able to get them to him as they had a 3:00 cut off time.

The balloons & teddy bear were in his room by 4:30!
Now that is service-WOW!
Love that I can still get same day delivery!
And so fast & easy!

I did order yellow balloons & orange were delivered-but that is OK-as I was just so happy that they could get it to him that afternoon! As soon as he saw the teddy bear-he wanted to hold it-as I'm sure that he was scared being in the hospital-so I can't thank you all enough for such a terrific job!
Thank you so much!

P.s. They did take away his LATEX balloons (due to children being allergic)that I ordered & said he could only keep the MYLAR Balloons-so you may want to put a note on your website for future orders for Children's Hosp.

Date of experience: November 14, 2013