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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very easy and the options are good thank you
I loved all of the choices that were available...it was actually hard to choose. I sent the package to a friend to congratulate her on a huge accomplishment and she was very excited to get it. We added a stuffed animal that on other sites would've only been 9 or 10 dollars (we did a small one) and the small one being 15 dollars on this site was a little much for me but we did it anyways for the occasion. My friend sent me a picture of the arrangement and I think that I expected it to be a little bigger considering I paid for the larger arrangement. Since I can't see it first hand it's hard to judge it...but it did seem to be more of a regular or medium size and not the super size. That was my biggest issue with the whole process.
Very easy.
Easy & convenient!
It is so nice to order flowers out of state and they get delivered as requested. Thank you.
Great timing and product but a little expensive.
Prices kept changing each time I pulled something up and if needing to edit the card included I then had to re-enter all info again after that.
Also when the received the order that all of the stuff that was listed in the original description was in the arrangement. However they personally said that they did like them, however in my personal opinion on a scale of 1 to 10 I would say it looked like the description 6/7.
Awesome service. I recently purchased a sympathy bouquet for a coworker and she loved it! Thank you for making that experience successful.
Based off my previous experience, (above) I made another purchase for my grandmother's birthday. Overall, I ordered 2 dozen roses that looked nothing like the picture online. However, It was a surprise, they arrived in good timing, and granny liked the gesture.
Easy to do - thank you
Excellent follow up process and opportunity for feedback
It was very good, I hope the delivery of my gift is good
It depends on how everything goes since this is our first order with your company. However, being local, the plants and flowers were fresher and the same day delivery was a lifesaver!
They were cheap, good quality, and delivered on time!
Easy to use website...Great selection!
Order was not delivered on time, paid for delivery before noon and did not get delivered till 5. Called customer services and got my $*.** credited back. Besides for this incident, everything was good.
Order received at 7:pm. Order Stated: before 5:pm.
Satisfactory
This was flowers sent to my sister for her Birthday. She loved the flowers. The service was excellent and using the site was very easy.
The flowers were beautiful and close to what was pictured but the reason I chose this arrangement was because of the teacup and saucer. Instead the flowers were in a mug. Still pretty but not what I wanted.
I was a littled disappointed that the flowers were not exactly what I ordered on the site but, contacted customer experience and they worked it out!
My shopping experience was very smooth. If the basket looks as good as the one in the picture I will definitely be using you again. The recipient was very pleased with the arrangement they received. I will not only use this service again, I will also recommend this site to others. Thank you so much for taking pride in your service. It's nice to know you are getting what you paid for sight unseen.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members