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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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I just wish the delivery charge was a little less.
The coupons are confusing to use, but overall a good site
N/a
Love the options
Flowers were to be delivered before 12noon.paided extra $*.** to speed up delivery...received flowers around 345pm.called cust service.they refunded *.** back to cc but was not very helpfull or sincere about the lateness of birthday flowers...
Easy to shop online. Prices are affordable. Customer Service reps worked quickly and are very courteous. My order was completed as requested with no problems.
It was great and quick.
Depend of the delivery to be able to give you my experience. Thanks
Order was just delivered, thanks and appreciate it.
IT HAD EVERTHING THAT WAS NEEDED TO ORDER WHAT WE WANTED. THEY CHECKED TO SEE IF YOU RECEIVE YOUR CONFIRMATION AND WHO IT IS FOR. I WAS VERY PLEASED OF THE GREAT JOB DONE.
Shipping was a little spendy, but they got the job done!
I want to thank GOD that I fould you all website. I had 3 funerals to do back to back, and you all have made it a good experience for me. The flowers you all have are inexpensive just right for my budget. Thank you for making this difficult time little bit easier.
The flowers that I have ordered, on 2 occasions, were beautiful. However, neither order was delivered on the day that I requested. I was not given notice that there was a problem. I had to find that out for myself.
While the flowers were beautiful and the prices reasonable, delivering on the day that I request is very important. I am not sure that i will order from them again.
Prices and selection are much greater than the other places I have shopped for flowers in the past.
The flowers ordered were delivered in Colorado. I did get an email confirmation with the time they were delivered, and a phone call later in the evening from my mother thanking me. She really enjoyed the arrangement as it contained "different" flowers, which anything off the beaten path is just right for her! Thanks for helping make her day brighter!
Daughter loved the flowers but I thought they were a bit bare. Picture was filled more. Lots of space for a few more buds.
Fast and easy, many wonderful selections at good prices
I didn't know there were so many surprise fees involved.
Website was very user friendly and price was excellent.
Service was great. She loved the flowers
Easy to order
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.