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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Enjoy sending flowers with you folks. Keep up the good work.
I have done several orders and I have been very happy with all my orders
I do not like that I am charged a $**.** handling fee AND a $*.** same day fee and I am not told this on the front end. I probably will not use the service again for this reason. My delivery was not available same day, the rep that contacted me was courteous, helpful and made sure I was satisfied.
Your handling charge is outrageous. I'm only paying it because I want the flowers there TODAY!
I can only guess that the flowers arrived at the funeral home. It would be nice to get a confirmation of delivery along with a photo of the delivered product. I could not find the display at the funeral home, so I can only guess and hope that they were delivered.
The website was easy to use and pretty straightforward. The pricing was reasonable as well. However, I asked that these flowers be delivered to a relative at work before noon since she was leaving at that time - it was for her birthday. I even paid extra for them to deliver the flowers in the morning. But even so, they didn't arrive in time and she had left before they arrived. Since she was leaving to catch a flight I lost my chance to surprise her. As you could imagine, I was extremely disappointed. They did however reimburse me fully with minimal hassle, so I was at least satisfied with that part.
Easy and fast, am especially grateful that you use pay pal
Easy to use site and works through Amazon
Easy
Was good, the only thing advertisement starts at at 23 usd and then it bumps up to 48...
Flowers were not worth the price paid
Ordering was easy and the checkout was seamless - I ordered Thanksgiving flowers for my daughter and her new husband on their first Thanksgiving together and she received them the day I had asked for them to be delivered. She sent me a picture and it was a beautiful arrangement - delivery was a little pricey but understandable since local flower stores do the delivering. Good experience and will order from them again -
Your website could be improved to some degree. If you make a mistake and advance to the next page, but want to go back and change something, it clears EVERYTHING from the fields that you have already entered (card message, billing and delivery info, etc). I had to re-enter my information 3 times to complete my purchase.
Excellent choices to choose from with great prices.
Very easy to use. Next day delivery was available.
Great!
I have used your flower site several times to send flowers to senior members of our church. Each recipient has been very pleased with their floral arrangements. Even though I have never seen these arrangements, I am please because they are pleased so I thank you for the service you provide.
I was so pleased that I was able to place my order and have it delivered on the same day! Even more impressive- I did it all on a Sunday! Everything was delivered and the bouquet was beautiful! Exactly how the site pictured it. The only thing (and I'm really nit-picking here) was that the price on the site is about 20 dollars less than what you actually pay. So whatever the price of the bouquet add about 20 dollars to it. Which is STILL way more affordable than every other flower site I found. Overall awesome experience, would reccomend to anyone :)
Didn't Expect A $** Handling Fee
I paid $* to guarantee delivery before noon. The flowers came to her middle afternoon. I called and got reimbursed but it was truly disappointing my daughter didn't get her gift as guaranteed...before noon. If you can do something to help flower stores keep their promises...that would be good. Next time I will bypass your service and call a person working in a flower store and get a verbal agreement with a flesh and blood person, rather than an impersonal web-page.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members