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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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On line ordering was very easy - even had to e mail a question and received a very prompt response!
As the delivery is not till the end of the month(29th November)I hope they arrive and are beautiful!
UPDATE - Flowers were delivered on time and my friend was very pleased with them. She posted me a picture and they are lovely.
Thank you:-)
I was confused as to how to use a credit I earned and learned about through my email.
Its good website jusr that sometimes shipping not free seems Little hi on price but overall good I guess
Although the flowers were very, very pretty, they did not include the candles that were show in the picture - and the flowers were in a very different shape - not conducive for a table centerpiece. However, the assortment of flowers and color selection was beautiful.
I was shopping around yo get the best price. After I checked back a little later in the day they had sent me an email with free shipping so of course I placed my order here it was an decision!
The people I I have sent flowers to have raved about them. Apparently a great product at reasonable prices. I just haven't seen them myself! Maybe I should send myself flowers! Hahaha
Very HAPPY HAPPY HAPPY
Wouldn't accept the first credit card I submitted. Got a call from sister-in-law who said the flowers were beautiful.
We've only used this site a few times, but you've never let us down.
Everything looks great! Except the Service/Handling charge $**.** a bit to high!
It's a great site, service and company to use. I have a great experience each time that I use this service. They always deliver promptly and even deliver when other large companies won't.
Prices could be a bit more reasonable but I like the fast ordering convenience online. Thank You.
Quick and easy way to send someone flowers; like the fact there are several arrangements and color combinations available and deliverable that day!
This site has beautiful arrangements for every occasion. The only complaint I have is there should be a spot for the recipient's phone number. This way the driver can call if they have any delivery issues. Everything else was great!
Very efficient
Flowers looked fresh and were well arranged.
It was not clear at the beginning of the process what the processing charge was over 14 dollars. If I had known I might have compared offers elsewhere.
Also the automatic tick on a more urgent delivery could have been missed by me adding 4 dollars to the price that I did not need.
As buyer from the UK I had to scroll through the list of States to find 'other' at the end. It was not clear that this option was there. As I know it is there I can order flowers for my family in Texas from the UK. You might want to make that clearer as people from other countries would then use the site seeing the option.
However, thank you very much. The above are minor points.
Best Wishes Rosemary
Better prices!
Always quick and easy to order and great reviews upon delivery!
Unable to change an error in the zip code by edit or backspace.
The flowers were beautiful and the customer service rep. Was awesome! I would definately recommend this company to anyone.
Quick and easy!
Very happy!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members