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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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Pleasant and uncomplicated. User friendly. Thank you!
Website is excellent and have always had good results from this merchant
The person who received the flowers was extremely happy with them- they sounded exactly like the website pictured them
Thank you!
Ordered flowers for my Aunt's funeral from a long way off- they arrived beautifully as planned from NC to KS in one day! Thanks! MG
Love this Flower site! They send the best flower arrangements and the freshest. Great that they do business with local florists. Reasonable prices and EXCELLENT service.
Excellent experience but since the flowers are going to a rural address I am always concerned of missed delivery. I had made a note on the order and asked that the flowers be taken around to the backdoor. The delivery person was excellent and my elderly mother was thrilled. The only flaw was a delivery at 730pm and she was startled! Thanks for making her birthday special.
The gift basket was ok but didn't seem to be filled with as much fruit as shown on the pic...one pineapple & not as many pieces of other fruit but I don't know the exact amount. Also, the website offered same day delivery but charged me $*.** to deliver the same day & I placed the order at 8:30...way before the 3pm cut off time! This was my second time ordering this basket...don't know it will be a third!
The flowers that were delivered were very nice I'm told but they were not as pictured. Was supposed to have green ornaments and had NO ornaments.
Easy as 1,2,3!
Easy and quick and we were able to send flowers to our relative in Hawaii a little late but they got here
Thank you.
The flowers were beautiful and were delivered very fast! They were exactly as described and shown on the website. Thanks!
Excellent! Wish it showed at review the upgrade I chose though.
Wonderful! Thank you I am very pleased with the freshness and beauty of the flowers used
Good service...Loved the balloons I ordered for my daughter who is special needs and absolutely loves colorful balloons...Very happy with product...Would recommend without hesitation! Thanks!
Shipping & handling took all my savings. Little disappointed. I hope the flowers look gorgeous for my Mother when delivered. Thank you
The flowers did look beautiful and my Mother loved them. Still the shipping and handling was way to costly. Thank you so much for the beautiful flowers for my Mother!
Recipients have told me your flowers are the best they have ever received.
Beautiful selection. Fast, easy and time to shop.
Super beautiful arrangement...even better than the picture...so pleased
Lots of variety
Had a great experience and all four people I sent flowers to called and raved about the flowers.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.