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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Its been very easy, except I would have liked to know about the **.** fee first. I may not have gotten the bear since I'm a single mom on a budget and didn't want to take the time to go back, and I feel like that's why you do things like that at the end. But I need it delivered as soon as possible today and I will see if that happens. THANKS for offering same day! Karen Fournier (ps. The flowers were delivered in Arkansas in 2 hours. I am in WA state, and they were BEAUTIFUL! Thanks for upholding your promise!)
Very smooth site to navigate. Will use you again.
Easy access sight, I just wish flowers weren't so expensive!
Fast delivery! After going through a couple days of back and forth with another company I turned to this one and they got my order correct and delivered within 2-3 hours! Will definitely use them again!
Shipping and handling was almost as much as the flowers. Very discouraging
Don't waste your time or money with FROMYOUFLOWERS.COM
They guaranteed delivery to my wife by 2pm, arrived after 3pm. The bouquet had a brown wilted filler that I though was baby's breath, and it looked really terrible, so bad that my wife didn't want to display them on her desk. Really blew my 1st wedding anniversary surprise. When I called FROMYOUFLOWERs, they stated the filler wasn't babys breath, was a yellow flower called "Limonium", that the florist doesn't use babys breath. I explained that whatever it was, it was dark brown and wilted, that I was very unhappy with it and it ruined my wife's moment at work when everyone crowded around to see when she opened them, she was embarrased. Customer Service offered me a $10 gift card and refunded my expedite fee of $4.99, but I don't feel that was fair compensation. Their prices may be appealing, but do yourself a favor, don't spend a dime with this company, what good is saving a penny if you get terrible flower... Correction "LATE terrible flowers"...
Well pleased!
My first time doing this. Hope it comes out right. Thanks! Was really pleased. My daughter said the flowers were really beautiful. I will send flowers again from here. Thanks!
Great. I like the Amazon linkage.
Great service and price! Now I can afford to send flowers again! Thank you!
Very fast out of state service!
The flowers were Beautiful however the delivery was not on time
Second time ordering. Beautiful flowers! Great customer service! THANK YOU, fromyouflowers. :)
Easy and fast. But a little overpriced and not exactly the type of flowers my wife likes. To Generic
I received a phone call that substitutions needed to be made to my flowers. I asked if it would still have roses and the person did not know. I said it was important to have the roses because it is my sister in laws favorite flower and her middle name. She said all she knows is that the flowers are pink and yellow. I was not very happy with that service.
Shipping and handling prices should be stated earlier in the checkout process.
It's nice to receive discounts from Google searches and coupons, but that excitement fades rapidly at the end of the checkout when the $**+ is added on at the last stage.
I suggest stating shipping/ handling fees in the section where you choose regular, deluxe or premium, so you know your total cost before taking time to enter in shipping and billing info.
Awsome people to deal with prompt delivery
Not sure. I will know when the flowers arrive.
The flowers were ok. But not as pretty as I had hoped. The delivery charge was high, but it was delivered promptly so I guess I am ok with that.
I am not sure I would use this company again.
It was a good experience. It was delivered on time.
Shopping made easy!
Keep up the great service
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members