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From You FlowersReviews 147,038

2.7

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Lauri M.
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Delivery time was great
December 11, 2013

Delivery time was great. The arrangement only contains about half of the flowers that were represented in the diagrambonbthe website.

Date of experience: December 11, 2013
Carmen S.
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Fast and explicit
December 11, 2013

Fast and explicit.

Date of experience: December 11, 2013
Barb Y.
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Service fees are high!
December 11, 2013

Service fees are high! I thought i was purchasing purple bouquet, all the flowers were pinks. It really looks different than the photo i chose. Wasnt ugly just looked different than what i thought would be delivered.

Date of experience: December 11, 2013
Lora L.
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I am so happy that you took a gift card in payment because other websites would not take it.

Date of experience: December 11, 2013
Diana S.
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Very satisfied with product, price and delivery
December 11, 2013

Very satisfied with product, price and delivery. Will use this merchant exclusively for ordering this type of product.

Date of experience: December 11, 2013
Nora S.
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HAPPY!
December 11, 2013

HAPPY!

Date of experience: December 11, 2013
Darrel C.
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Saw the flowers at our Aunt's home
December 11, 2013

Saw the flowers at our Aunt's home. They looked just like pictured-beautiful! She said everyone at her retirement pats. Ooh'd and why'd when they saw them get delivered. Nice job!

Date of experience: December 11, 2013
Andrea B.
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This was my first time ordering with your company
December 11, 2013

This was my first time ordering with your company. I paid the extra money to have the flowers delivered by noon, flowers were not delivered until 3:30. I did contact customer service and they refunded my $*.** but that still does not cover the person having to suspend their plans for the day to wait for the delivery. The flowers that were delivered was a little disappointing, they added so much greenery that it over took the flowers that were in the arrangement. I know that you never get the flowers that are shown online but you should at least get close to what you have ordered.

Date of experience: December 11, 2013
Laura M.
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Great prices and user friendly website
December 11, 2013

Great prices and user friendly website.

Date of experience: December 11, 2013
Anita V.
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It was easy to order!
December 11, 2013

It was easy to order! I will definitely be ordering flowers again!

Date of experience: December 11, 2013
sam h.
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The pricing was not as displayed
December 11, 2013

The pricing was not as displayed. It went from 29 to 51 I never saw the 51 until i pressed enter. I believe that's not very clear of the website. I don't know if I'll trust the prices again.

Date of experience: December 11, 2013
Sam K.
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I've been using fromyouflowers for the last four or five years. I am not a member, but I continually come back to the website because when I think of flower needs I think of your reliability and options. No matter where in the world I am or the person receiving the flowers.

Date of experience: December 11, 2013
MARY A.
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I loved the same day service, great balloons delivered, quick and easy website experience!

Date of experience: December 11, 2013
federico X.
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...
December 11, 2013

-

Date of experience: December 11, 2013
Trenton H.
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Good, I think the service charge at the end is a little high.

Date of experience: December 11, 2013
Jacquelyn N.
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My mother was very pleased with the flower's
December 11, 2013

My mother was very pleased with the flower's.

Date of experience: December 11, 2013
Janean B.
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So quick and so efficient
December 11, 2013

So quick and so efficient. Selections are very good. Sent these flowers for my son & daughter-in-law for their anniversary. They were delivered on time and they were thrilled - very fresh and the lilies were so fragrant. I will use this service from now on.

Date of experience: December 11, 2013
Kim A.
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Excellent site and I love your flowers
December 11, 2013

Excellent site and I love your flowers

Date of experience: December 11, 2013
Gail W.
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These were sent to someone in Florida I ordered them here in Mass. And the person I sent them to told me what they looked liked I was very pleased,it sounded just like the picture. Thank you

Date of experience: December 11, 2013
Judi S.
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Extremely easy site
December 10, 2013

Extremely easy site.

Date of experience: December 10, 2013