On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
THIS WAS AN EASY WEBSITE TO NAVIGATE. The product portrayed differently in size from what was delivered. For the price the arrangement could of been larger.
I had a great experience from youflowers. I have to admit I was skeptic due to a lot of the negative feedback but I can't complain. The order was timely and exactly what I ordered.
Great site. Easy to shop
Good selection. Good search engine which allows faster grouping and selection.
Awesome prices!
Photos of floral arrangements are beautiful
The ordering process was painless and the flowers were absolutely beautiful. My mother absolutely loved them. I will definitely use this site again, since most of my family live back east. Thank you.
Easy to use and good price!
Easy site good pirces
Great price! Beautiful funeral arrangement!
Shipping and Handling should be included in the price of the flowers or at least stated on the selection page. Very disappointed when I expect to pay a certain price and end up having to deal with hidden fees.
This was the first time I ever ordered flowers for anyone, it was a spur of the moment thought for my sis in law that just had lumpectomy surgery, she was very surprised and happy she said every time she looks at them she feels happy thank you for getting the flowers to her when promised
The receiver of the flowers was completely surprised and thrilled. They were really beautiful! Local florist did an amazing job!
Great! My sister received her birthday flowers on time and she was so surprised and they looked really nice. Thank you so much! You made her day very special.
Extremely easy and fairly inexpensive.
Easy to find a gift of flowers
I left the site, to look for better deals. Then I get an "we care" email that says you'll waive delivery, so I come back, but then I don't get the sale price. Kind of feel like the we care email was more of a scam tham a we care:-(
My friend was ecstatic with the fruit she received. She liked the poinsettia but the basket was advertised with having a Kolanchae which is one of her favorite flowers.So for that I was disappointed.
Thank you!
Thanks for great service!
I ordered a bouquet for my mom on her birthday. I haven't seen the flowers but they arrived on time and she called and said they are beautiful and that she loves them!
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.