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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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VERY EASY AND CONVENIENT
Good except couldnt use australian credit card
Easy to order and lots of great looking baskets to choose from.
This is my first experience using this site to buy on line. I will only be able to confirm my satisfaction once the delivery is complete and product received complies with my order
Flowers were delivered less than an hour after the on line order was completed, it exceeded my expectations
So far so good; Flowers were delivered to my daughter and she said they are beautiful.
Thank you.the arrangenent for our grand-daughters birthday was more than we e xpected
Thank you again for the prompt service and delivery.
Quick and easy to use site. Nice layout, good graphics and I love the zip code option.
Easy and smooth
Shopping was easy. Hoping the flowers are nice
After adding the flowers to my cart, the coupon seemed to disappear. When I was about to finalize the purchase and showed me the full price and I could not add the coupon again.
I did get an offer to my email, and that is the reason I cam back and made the purchase.
Great site! Recipients have said the flowers are beautiful!
DO NOT USE! I would rate NO stars, but they have to have at least one. Horrible experience. Ordered flowers for my wife's birthday to be delivered to her office. Paid for the "upgrade" of additional flowers in the arrangement, but she received literally only FOUR flowers in the arrangement! Paid for a special pink texture glass vase, but she received a plain run of the mill "grocery store" clear glass vase. Called and got all of 30% refunded - WILL NEVER USE THEM AGAIN! Don't fall for their 5 star rating on THEIR SITE - cannot be true! Ruined the birthday flowers!
I was disappointed and felt tricked to go through the entire process thinking that I am getting such a great deal only to find an additional service charge of $**.** added to the order at the end. If you are going to charge a service charge, be honest about it and say so in the beginning!
I ordered two arrangements to be sent in two different states. Both got great reviews from the receivers. One of the deliveries was incomplete and I called the florist directly and was given excellent customer service with immediate results which tells me youflowers.com deals with florists with high standards in both quality and customer service. This is now my go-to source for all my florist needs.
It is rare to find a floral delivery services that meets my expectations. FROMYOUFLOWERS will be my service vendor of choice for future flower delivery orders
An absolute pleasure to buy from, great customer service, price and delivery and most of all beautiful flowers and one very happy fiancé! I won't hesitate to buy from these again
It's been fairly simple so far.
Great selection, easy site to navigate, After seeing the selection in person I was a little disappointed in the size for the price. Now the container was nice and flowers were fresh and nicely arranged I was a little disappointed in the dipped carnation would have preferred the solid red and white flowers as in the picture display. I realize all flowers are not always available and florist have to use what is on hand Shem same day expedited delivery is required. Overall satisfied and was very pleased you were able to make the timely delivery.
Much easier than others thank you and Merry Christmas to you and yours!
Very efficient shopping experience and products reached their destination in a timely fashion
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members