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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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The floowers recieved were dry and not what you would expect from a florist. I could have gotten better roses from the convinience store. Very disappointed in the quality.
Your website was easy to use especially because I waited until last minute and needed the delivery tomorrow. I tried national florist and had a hard time then I searched for a local florist and found you. My father received the basket in a timely fashion and really appreciated it.
Flowers were sent out of town, so I dont know whether the recipient was pleased or not. Arrived on the day promised.
Ease of site is appreciated. S/H fee is a bit much.
I have not seen the final result of the flowers, so I cannot comment on the appearance, but I did have an issue regarding the delivery being a day late from the requested date/time. This included selecting expidited service at an additional cost. The only explaination given - the florist overlooked the order for a funeral spray.
Just placed order... recommendation and re-order is yet to be seen.
It was sent to my Mother for her birthday, she loved it! She is in re-hab for a broken hip, the staff says it brightens the place up!
All was very good with ordering shipment and timely
Just that I paid for the expedited fee to get it there before noon and it did not make it. I was refunded the $*.** charge. Thank you very much. I will use you again.
Dont think i will ever use another site.Thank you
Fine so far. Hope the end product is as good!
Later:
The bouquet was a last minute, same-day delivery and was delivered within 2 hours or so, which I thought was fantastic. It was a birthday gift and much appreciated by the recipient.
I highly recommend the service.
I have bought from you before and had a no so good experience so I decided to give it another shot. Let see what happens. Well I tried you guys again and even though the flowers were delivered, they were delivered late. I had paid the extra money to have them delivered by noon and they didnt get delivered until after 3 pm. I spoke with customer service and did get refunded the money but its still a little disapointing.
Good prices. Web site easy to navigate. Selection OK
I am going to shop again today, love this site.
Buying for US friends from abroad is so easy! I even received a call when there was a query over the basket/vase. Great customer service, my friend is over-the-moon, and I shall certainly use From You Flowers again in the future.
Easy and quick. Thank you!
Great experience!
The flowers were not the colors shown in the picture I ordered and sort of picked them because of that. They were nice and the recipients liked them so what is... is
Nice selection, fair price, easy checkout...Yes BUT Beautiful selection! But what was delivered looked nothing like what was order! This was a Birthday Gift for my daughter, I studied several websites I compare the finish product first, then price. I was shocked when my daughter emailed me the picture of what she received - nothing like what I picked out.
So expensive! And I paid the extra 5$ but they weren't delivered by noon. But my friend loved them, so all is good I guess.
Cool
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.