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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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Really helped me out. Thanks!
DIFFICULTY EDITING CARD MESSAGE DURING ORDER REVIEW.
Lets wait to see if she gets the flowers today. Then I'll let you know. Perfect! Thank you. I'll use your company again
First time using this site.
Super easy check out process, bit disappointed with the delivery charge though...but my step daughter loved the flowers!
Best prices online!
My discount codes didn't work...
Fine, I would definitely use them again. Very satisfied.
You have the best flowers and selections.
I wasn't aware of the handling fee until I had gone through the process. Perhaps you should make people aware at the beginning that there is a substantial handling feel. Makes sense now that I think about it. I'll change the rating.
Hello, thanks for delivering my order at the date you promised! My friend loved the flowers, balloon and chocolates. I just think that the card should have been printed instead of written. The writing was not so clear to understand. Any way, it's a suggestion!
Have happy Christmas and New Year's Eve!
Excited for family to receive item
Unhappy that shipping is so much:(
Now very unhappy with the company.
They called to tell my grandmother she had flowers. Next time, I will save the $** delivery charge and deliver them myself.
The person I sent these to said they were beautiful. She is going to post a picture on FB so I can see them. So as far as I know, everything is good!
Nice selection and prices.
After going thru all the various florist gimmicks
On multiple sites, I learned they all end up to be
The same price. Expect to spend $**+ to
Send an arrangement...on any website. If u get $**
Off or 20% off on one site, you will get free shipping
On another, ending in same total cost.
Recepient was very pleased w flower arrangement.
That's what's important :)
Quick and easy, exactly what I wanted. She loved the arrangement.
Great selection, easy to find.
Quick simple and great
Delivery cost was a suprise at check out. Prices at the time of selection would have been better for my purposes.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.