On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was suppose to get there before 12:00pm. It did not get there until 3:30 or 4:30. That is really all, I think if you paid for it to get there before 12:00pm it would arrived in the time that it said.
Would be nice to have service/handling fees stated earlier
I have used your service a couple of times now, and have had great service, thank you
Great service and the recipient was very pleased with this gift.
So many choices! Also, they delivered on Sunday!
Third time ordering. Always easy and delivered within time frame specified. Won't shop anywhere else for flowers online.
Very easy to order plus getting free delivery is great!
This order was for a family member for get well and Merry Christmas. She indicated they were delivered early afternoon and on the day I had indicated. She said they were very nice and smelled great. It was a Christmas bouquet.
My friend was thrilled with this gift. Love this website that has many gifts to chose from with good prices. I ordered this for next day delivery, but they called and said they could not find a florist to deliver the next day which was Sunday. They gave a free upgrade and promised to deliver the following day on Monday. My friend got a call because they could not find the house where she was staying with family. By time they called-late Monday she was back home. They did finally deliver to her home and were very, very nice but I am disappointed that the delivery time was delayed almost 2 days.
Very easy to use and nice selection.
At first I didn't want to complete my order due to the high shipping/handling fee. After canceling my order I received an email waiving the fee which won me over to make the purchase. Thanks!
My mom received the deluxe flowers that I had ordered. While the flowers were gorgeous and colorful, I was disappointed on the size of the arrangement compared to the website's information for the different size arrangements. I think it was a bit over priced. Overall I was still pleased with the purchase but I would still review other competitors.
Wonderful flowers! Very Happy!
Quick and easy, now i just gotta wait and see how the quality in the delivery and arrangement turn out and if the price was worth it!
If the flowers get there today, you're a 10!
It was quick. Found the right flowers, they were delivered on time, and we're beautifully displayed. Very happy with my shopping experience.
It was pleasant!
I can find no fault with my purchase experience, and would benlikely to use your service in the future.
Love the same day delivery and arrived sooner than what they said.
Thank you for being able to take orders from military installations. It is usually a pain to me when busnesses ask for an address.
Amazing and fast! I love it!
Excellent and quite easy. It was a gift condolence for manager and she loved it.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members