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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I recieved my order on the correct date and everything was there that I ordered! I will definitely use you guys again!
Arrangement was very nice!
Pricing is a bit high even with the discount. I paid more for my flowers to be delivered same day and they were not. I wanted to have them when she go home on Monday.
I can always rely on my gift arriving in good shape.
Arrangement was beautiful.
It seemed easy enough. Now just waiting to actually see what is delivered. Hope it looks like the picture shown
Flower were perfect
Love your shop
GREAT SERVICE ON ALL MY PURCHASES,EASY NO HASSLE
It was easy & quick.
Not happy about getting $9.00 off then being charged extra $17 for handling & same day svc fee when it's going the next day?!
Ordered for sister's birthday and she sent picture and said they were lovely and that she loved the type of chocolate that was along with them.
The flowers were a gift for my 92 year old aunt and she was very pleased and for that I will order again to keep her smiling. If she's happy with the product so am I.
Quick & easy
Shopping on your site is like bait and switch. I had to place an order for more money than I wanted to spend for a Saturday delivery, but then the order was delivered on a Thursday which was 3 days earlier than I had requested. That is very upsetting!
Convenient and comprehensive. Good choice of options
The flowers didnt really look like what I ordered, but I know not all florists have the same products as you advertise so they have to substitute often.
A mistake on the order was quickly corrected and I felt complete satisfaction thank you
Keep discounts coming, at these times people want to buy flowers but handling fees a two much. Thank you
I have a coupon you notified me of a few weeks ago. But I lost it.
The plant I selected was not the plant that was delivered.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members