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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The plant I selected was not the plant that was delivered.
Everything was great!
I've used you many times before! Always pleased.
Great, great, great.
Overall experience was great, my little sister loved her Surprise birthday flowers!
Easy and beautiful flowers to choose from
Fine
Incredibly weird. Prices changed throughout the experience and was sketchy.
Additionally the final product did not look like what was shown in the pictures on the site.
Recipient was very pleased
Always above my expectations
This is the second time I have specifically ordered this arrangement for my mom who loves BLUE (BLUE is the main name in the arrangement) abd there was NO BLUE flowers in the arrangement again. You either have a color blind person at the florist or they just don't care! PURPLE IS NOT BLUE! Seriously, if you advertise abd name an arrangement with Blue in the name, the customer expects BLUE!
Great overall experience. Thanks
Would have liked the picture of my price value that I was buying everol was good experience
I was a bit surprised at the very high service charge after entering all my information. Would be better to receive this info at the start. Thanks.
The flowers were beautiful. The arrangement did not look like the selection chosen, less purples than proposed.
I will continue to use sevice as needed.
The flowers come like it was on the photo is coming at time i love it
Great selections & price. I love that the vase was part of the order, a great deal.
They didn't attempt to deliver; they just left them in the hallway which I didn't appreciate.
I will not know how well the experience was until the product arrives at the home of my friend. If it is what I ordered then I will be happy.
The second delivery was much better than the first. The flowers looked healthier and the vessel was more in line with the color of the arrangement. Much happier.
Shopping was easy online :) My sister-in-law loved it! My mother-in-law thought it was a real cake. The only complaint I have is that there were some fake flowers in it and for the price I was expecting all the flowers to be real.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members