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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I'm glad I was able to get basically a same day delivery of flowers for my occasion. I will use flowers.com for my next flower purchase as well.
Everything went great. Delivery was fast and the flowers were beautiful. The only thing that surprised me was the flower price went from $19.99 with a same day delivery charge, to $40 with all the service and handling, same day delivery fees and tax. I just didn't expect it to go from $19.99 to $40.00. I expected to pay $25 to maybe $30 at most. Maybe I missed any list mentioning all the fees that would've been added to the total.
Your site is pretty easy to maneuver, the sale prices are wonderful!
Thank you for making this easy! I ordered the highest priced OK hoping that it would be substantial, however it was quite small.
Wonderful ordering experience. Very satisfied.
Overall experience, great!
Next time, I will call the local vendor rather than using your service.
Was. A good expirence
N/a
The flower were a big hit. I used my credit which made the flowers more affordable.
Delivery was attempted same day as requested. However, DELIVERY WAS NOT RECEIVED, even though fromyouflowers emailed a message saying it was. Problem was delivery person needed to pass through a security gate... when gate guard tried to reach intended recipient, to get approval, the party was not home.
When, later in the day, I asked recipient if she received flowers. She said no. She then had to follow up with a phone call... she was then told she had to drive to a location, the next day, to pick up the flowers... which she did.
I am not happy about this occurrence and would expect some refund would be offered to correct the problem and maintain goodwill. KINDLY CONTACT fromyouflowers WITH THIS INFORMATION REGARDING MY ORDER.
The service worked well to send flowers for a birthday to friends in the Atlanta area.
I always cringe at pricing of flowers, but understand;0).
Delivery on the day I placed the order. My wife was quite surprised!
Thank you!
Easy to order via the website
It's has been good just a slit problem but it was fixed in a response time.
I thought the flowers got there later than I wanted. So was not happy about that.
Received flowers very early, much appreciated.
Quick and easy. The flowers were beautiful and just like the picture. They were well received.
Quick and easy
My cousin loved the beautiful Fall flowers in that cute pumpkin container
Very pleased and always have been.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members