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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Flowers were beautiful. They were for my daughters birthday and she is currently 25 hours from home on a nursing assignment. Delivered on time and just as I ordered them
I just used this site for the first time. The ordering was easy and the delivery was super fast. I order flowers often, for my both office events and my personal events I am very happy to have a new site to go to!
Felt the prices were a little high for what you actually get.
Delivery was a day later than requested and confirmed. Called late on scheduled date and was told flowers were out for delivery. Called at noon the next day and was told they were delivered, but weren't. Flowers finally arrived about 5 pm that second day, a day after birthday 'surprise'.
Easily purchased
It was super quick and easy.
Very easy ordering. Great variety and prices!
Very close to perfect!
If CB I knew there was a $15 charge I would not have tried to order. Glad you took it off, now happy with the order
The arrangement was beautiful. Delivery was fast!
Both times I ordered from this site the recipients were pleased.
The flowers arrived on time. They were wrapped securely and arrived in beautiful condition. They have lasted well, and look beautiful!
The flowers were left on the porch in the sun in 80 degree weather. A voicemail was left with me (which I received 30 minutes later), so I had to drive to my friends house to get the flowers for her, so they wouldn't be completely ruined. Another florist was waiting there to deliver a plant, which I accepted on behalf of my friend, and the florist said she would definitely call about those flowers to either be replaced or completely refunded because a florist should not leave a delivery unless given permission. After contacting from you flowers, they only offered 25% back and an apology from the florist. It was a total of $70 I spent with s&H and taxes. I am very disappointed by this service and will not use them again.
Until I have my delivery made it's impossible to fully rate your service.
Satisfied with order! Thank you!
Wonderful!
Please deliver flowers By 10 am
Thank you
Customer service staff responds promptly and efficiently. I will definitely use from you flowers.com again. Our daughter loved her birthday bouquet. You gained a very satisfied customer. Thank you.
Arrangement was half the size of the picture. I was disappointed in the size for the price I paid.
Confusing but ok. The flowers that were in the picture that I ordered for my granddaughter looked nothing like the flowers she received. Flowers looked like they were just thrown in a vase. I was very disappointed with the flowers. My granddaughter had surgery and I couldn't be with her. I thought these flowers would brighten up her day. She loves sunflowers so I chose an arrangement with sunflowers in it. For the price I paid and how they looked when they were delivered I was very disappointed in my purchase. I sent you pictures of your flowers and the ones that were delivered. You can see the difference for yourself.
Your service is nice to have available since I live out of state from certain family members.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members