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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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Excellent flowers beautiful
It is easy and everyone I sent flowers to was always satisfied!
Pleased with arrangement, exactly as shown on website
Great experience. Website worked smoothly.
Deliverer called when the recipient did not open the door.
The flowers are beautiful! Just like the photo.
The order was delivered on time to family in Seattle, WA and was reported to be pretty and festive.
The flowers were beautiful and delivered in a timely manner. Ordered from Oregon and delivered in Illinois. Worked out perfectly.
Order was efficient and when the person knocked on my door to drop off the flowers, they waited until I answered to make sure I got them. I appreciated that so much!
Website is terrific and easy to navigate through! Choices are great!
EVERYTHING WENT WELL WITH THE DELIVERY ACTUALLY UNEXPECTED EARLY DELIVERY
Quick and easy, Thank you!
The flowers arrived very quickly on a same day delivery, within just a few hours! Beautiful arrangement! Recipient very happy!
Thank you soo much for such great service!
Flowers and basket were prettier than expected. I and my best friend were very happy with the mum.
Good
This is the 3rd time I've ordered from your site. Quick, easy to navigate and great selection! The first 2 orders were outstanding! Let's hope this one is the same!
It was hard, so many beautiful choices to choose from!
So quick and easy and a vast choice of beautiful flowers
Good value but never received notice that order was delivered until 72 ++ hr later!
Thank you! The roses were perfect and just started to bloom.
Thought we were getting a dozen of the balloons. Not six (6).
Flowers I received were not the colors in the picture. Received all yellow flowers (roses and carnations) but no blue flowers for contrast as shown online. Disappointing.
Easy to use, delivered on time!
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.