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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Don't advertise a discount and then add it back with service charges. Deception will lose customers quick.
The company attempted to correct but the correction was not adequate to the price paid or the picture shown.
The floral size was embarrassing. The glass container was 4 inches high. This was nothing as advertised. How dare you price gouge me for that type of product. I want a full refund please. I am not wealthy and work hard for my money. And this was just a waste of money. Refund me please. Thank you
I wanted to order for myself but for our zip code you have to spend $54.00 which I didn't have todo for the gift I sent. I won't spend thT much on myself. For me to order again, that requirement would need to change.
We were pleased with how quickly our order could be delivered and appeared to be of good quality for the price
Everything I've ever ordered has been top-quality - including the delivery service. The only disappointing feature is that my initial selections are often not available for my area.
It was a sweet bouquet, although seemed a little small. It made my friend very happy on her birthday however and for that I am glad.
I Have ordered previously, but ordered the small arrangement, and it did not look anything like the picture. This time I upgraded to the other order because it said it would look like the picture, I don't even have the same colors that were in the arrangement. I specifically upgraded and paid more to get it to look like the picture and it looks nothing like that. I am very disappointed I even tried giving it a second shot and re-ordering this time but will never use you again.
Easy ordering. Like quick delivery. Recipient loved the flowers and chocolate. Brightened her day. Said the arrangement was beautiful!
I've used your service delver all times, and have been completely satisfied with each time. I certainly would recommend you to others
Was easy to place my order. I can say more after the flowers are delivered & I get feedback from the receipt to.
My sister-in-law loved the arrangement, she said the carnations were so fragrant & she had never seen purple ones before.
Quality product
Great product, good service
Easy to check out. Quick delivery time. Good selections.
Website was easy to navigate and the flowers and balloon are just what I wanted.
I feel the service and handling fee is a little pricey but glad it's a service available during Covid
Great job
Recipient was delighted with her birthday flowers
Overall I had a great experience, however I am curious about why I wasn't able to use my "credit" from a previous purchase towards a new purchase along with the site's percentage discount.
Beautiful and great prices!
My mom love her bday flowers.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members