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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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It was very convenient
Easy and convenient
Item was not as ordered but receiver was okay with it.
I was not!
What is the point of having an account if I have to type everything in again and I tried to hit the bar for placing a second order, but it didn't work.
It was quick and easy and amazing coupon code for free delivery. Thank you.
These were delivered to a friend so it's hard to say if I feel that I received my money's worth. However, with past purchases this year, I have received pictures and was very pleased with the end product.
These flowers were a gift, and the recipient was thrilled with the thought. She took a picture of them and sent it to me. I was very happy with the quality that I saw.
Nice site to order flowers, I'd like a confirmation delivery was done in the future. I don't get those and for the price, you should include that flowers were delivered. Thank you
Saw the flowers on Monday am at my daughters house and seemed wilted after only being delivered on Saturday (2days)
Great selections. Everything was clear and organized when filling out your personal information.
Good Business
I was really disappointed in the presentation of the gift I sent. I sent flowers to a man; the product I sent was to be placed in a "mason Jar" which I thought was a really unique way to present flowers to a male. The flowers received were a bit flowery compared to the picture presented and it had a regular feminine vase. So I did call customer service. Spoke Randy who said I would get a partial refund which I have not seen yet! Kind of sad. If the florist contacted didn't have the materials in stock, they should have contacted sender for approval of different presentation. Still waiting for credit.
As always, beautiful and a pleasure!
Flowers were very dry when they came. Came to life a little for a day or two. Got here pretty fast, though.
Order was delivered delayed past the requested date, even with additional payment for delivery. Customer Service didn't know and couldn't track anything.
Did receive a 30% refund, however, that doesn't cut it, as the essence of getting flowers delivered is for a specific purpose on a specific day.
Item was received in good condition though. The company needs to just get their supply chain in order.
I bought these flowers for my sister for her birthday.She told me that the flowers were beautiful but a couple of the flowers were slightly wilted.Within 24 hours all of the flowers had wilted and died. I spoke with a company representative this morning.She apologized and told me that they would be sending out a replacement bouquet with an upgrade this coming weekend.No charge to me.
Thank you
Its swift, good quality flowers, quick delivery, works perfectly
I was able to get this delivered with one day notice!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members