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From You FlowersReviews 147,038

2.7

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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David C.
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Ok
September 29, 2020

Ok. We'll see once she gets her flowers.not the same as getting flowers from a florist. I got feedback that the mail delivery is nice and convenient but the presentation leaves a lot to be desired.

Date of experience: September 29, 2020
Kim V.
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Easy ordering, good descriptions, and better prices than 1800flowers. Plant delivered was huge and very pretty.

Date of experience: September 29, 2020
Davillious M.
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First time user
September 29, 2020

First time user.

Date of experience: September 29, 2020
Emily T.
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Using this was MUCH cheaper than going through a local florist. I felt my money went further here. Ordering was easy and delivery was within a few hours. I will be using in the future!

Date of experience: September 29, 2020
Wonda J.
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The flowers were beautiful and they loved them
September 29, 2020

The flowers were beautiful and they loved them
I told them about you and one of my friends just ordered from you yesterday

Date of experience: September 29, 2020
Pat S.
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When I received the flowers from ups the roses were wilted and dying. The leaf pedals were spotted with brown spots. Highly disappointed and dissatisfied

Date of experience: September 29, 2020
Anita W.
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Love it and i appreciate the discount
September 29, 2020

Love it and i appreciate the discount

Date of experience: September 29, 2020
Dale W.
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Quick & Easy; never been disappointed with purchases
September 29, 2020

Quick & Easy; never been disappointed with purchases - only wish prices were more affordable.

Date of experience: September 29, 2020
Tami E.
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The large Funeral Spray arrangement looked nothing like what I ordered over $150.00 and I am so disappointed I can not even find decent words to express the disappointment.

Date of experience: September 29, 2020
Maureen C.
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Easy to shop
September 29, 2020

Easy to shop. Great prices.

Date of experience: September 29, 2020
Captain D.
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Little pricey for balloons but arrived on time
September 29, 2020

Little pricey for balloons but arrived on time. Thanks

Date of experience: September 29, 2020
Tanya L.
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Looked wonderful!
September 29, 2020

Looked wonderful!

Date of experience: September 29, 2020
Natasha H.
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They were beautiful thank you
September 29, 2020

They were beautiful thank you.

Date of experience: September 29, 2020
Drishya Q.
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Very high service handling charges
September 29, 2020

Very high service handling charges. Additionally, the product looks nowhere similar to what it is shown in the website. You should also provide the customers with an estimated delivery time or a tracking link. I expected it to be delivered in the afternoon but it was delivered in the evening.
Delivery time wasn't really the issue but the quality of the order certainly was.

Date of experience: September 29, 2020
Joseph G.
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This is the first time I have used your service
September 29, 2020

This is the first time I have used your service. So far, so good. The recipient was pleased with the flowers.

Date of experience: September 29, 2020
Kaye B.
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Easy process deli was timely
September 29, 2020

Easy process deli was timely
Recipient loved the arrangement

Date of experience: September 29, 2020
Ginny B.
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Always have had great luck with your flowers!
September 29, 2020

Always have had great luck with your flowers! Thank you

Date of experience: September 29, 2020
Diane C.
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27.99 plus a 7.00 charge from Google supposed to be a discount ended up a charge.14ish handling fee?

Date of experience: September 29, 2020
Crystal w.
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I expected the flowers to have blooms on them, but they didn't. Very disappointing.

Date of experience: September 29, 2020
Dianne L.
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THE FRUIT BASKET WAS BEAUTIFUL AND HAD MORE FOOD PRODUCTS THAN I EXPECTED BESIDES JUST FRUIT. THE RECIPIENT WAS VERY IMPRESSED WITH THE SIZE OF THE PINEAPPLE AND HOW MUCH FRUIT WAS IN THE BASKET.

Date of experience: September 29, 2020