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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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I've ordered several times from this sight and always satisfied with the
Service and the flowers.
These two orders were recieved and made two friends feel special.
Easy and complete. Nice selection
Many beautiful choices at affordable prices.
The person I sent the flowers to was very pleased. It was easy to order flowers.
Beautiful bouquet! Thank you! I am enjoying the great colors and arrangement!
Most reasonably priced and easy to check out.
The only issue I had is that it was supposed to be more of a fall arrangement and it had a lot of pink and purple in it not as much orange, yellow and rust like I expected. Still pretty, though.
The flower arrangement was easy to order and arrived on time. My grand daughter was not at home when the delivery was made, but the delivery person left the flowers in a safe place and called me to let me know as well. I appreciate his care in delivering the flowers and my grand daughter was delighted and surprised when she arrived home to find her gift.
The flowers were amazing. Fresh, beautifully designed and organized. I have to be honest, for the price and it being an online service, I wasn't expecting too much. But they exceeded expectations. I will definitely be doing my flowing shopping through here from now on.
Price changes towards to end of payment and of course, catches you by surprise and it is way more expensive than expected.
As far as the flowers go, they were beautiful and they do have a more unique and variety of selections than other popular websites.
It was my first time ordering flowers from this site. I thought they would come from a local florist, not shipped through the mail. Not looking into this prior to my ordering was my mistake though.
My deluxe arrangement did not look at all like the deluxe photo on the website. It had a lot less flowers and was smaller in size.
I am happy with the service that I receive. Keep up the GOOD WORK!
In the past, I had issues with the florist that filled the order this time. I am glad there was no issue this time.
So far, so good. Now we await delivery and see how the quality is :) My Mother loved the colors in her bouquet, so that was wonderful!
Great customer service, quick response time and the flowers were perfect.
Charged me 14.99 service charge at check out but never mentioned it during order process until order review.
Very good website and costumer service!
Easy and quick! If the flowers are as beautiful and last, as this was easy, I'll be back and refer like crazy!
The flowers were delivered on the requested day, in a vase with plenty of water. The flowers were not the same as the picture I based my order on, but the arrangement was the same size and the flowers were beautiful and healthy.
The ordering was very easy to understand. My friend absolutely loved the flowers. Its a win win for me.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.