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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The order I placed which was delivered the next day although understandable was not even close to what I ordered. Did not have the flowers I picked out. Was not satisfied with the final product.
The handling fee is a little high.
Good variety. Shipping costs should be included in price on the web site. Most businesses are offering free shipping.
Great service!
Not sure what I can said since I was not the receiver
The actual flowers were much smaller looking than the picture. One of the white roses were brown around the all the edges and wilted. This was basically delivered 5-6 p.m. and we were there to see them at 6.20 p.m. For 63 dollars, I feel I could have gotten something better.
Had trouble at first, but the order finally went through
Beautiful flowers
Very nice...
This is my third order and I have been very happy with all of them.
Easy, quick, great options to choose from - secure and user friendly
The discounts seemed lost; paid over $60 for a small set of flowers, and did not recall it being that much.
I used another florist that couldn't find the address but never contacted me to let me know my order was not delivered. I was so mad. I had to call my friend because it had been a while and I hadn't heard if she received them or not. That's not cool. I will be using this florist from now on. Thank you!
Beautiful service and beautiful flowers. Customer really loved them. Appreciate the extra effort to put them under the shed away from the sun.
The website is easy to use and had no "hiccups".
I was told it would be same day delivery but it was delivered the next morning. This was disappointing because it was for my grandson's 21st birthday. I did receive an upgrade and a credit to my account.
Easy to navigate. Thank you
I ordered a blush bouquet and the flowers where orange and other bright colors. I ordered the blush, because it is her favorite color. Bouquet was not what I ordered from picture.
Love the speed and the quality of the flowers. The price is not that bad either. Thank you for your great service.
It was easy to order and send my flower arrangement. My sister sent me a picture when she received her flowers, and she was delighted with them. I arrangement was just what I ordered, very nice.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members