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From You FlowersReviews 147,038

2.7

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Ginger C.
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My aunt loved the flowers and balloons!
September 29, 2020

My aunt loved the flowers and balloons!

Date of experience: September 29, 2020
Jason S.
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It was quick and easy, when the delivery date was not available for a product you offered another product to make the delivery date possible. Awesome idea

Date of experience: September 29, 2020
Sherry K.
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The discount you receive as a credit towards your next purchase is never really a discount you can get a better price just online, too many pricing games, it's a huge turn off

Date of experience: September 29, 2020
Ashli K.
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Quick and fast service
September 29, 2020

Quick and fast service.

Date of experience: September 29, 2020
Fiona A.
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I love using From You Flowers their prices are reasonable and they always deliver on the day scheduled.

Date of experience: September 29, 2020
Kyle S.
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The delivery was a day late, it was upgraded for the issue the flowers were beautiful but all the effect was gone due to the fact that it was delivered the day after my 20th anniversary. It was pretty important that they got there when they were supposed to. The upgrade really should have came with a discount as well.

Date of experience: September 29, 2020
KEVIN S.
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Arrived on our wedding anniversary
September 29, 2020

Arrived on our wedding anniversary. Wife was very pleased.

Date of experience: September 29, 2020
Hunter R.
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The experience was pleasant
September 29, 2020

The experience was pleasant.

Date of experience: September 29, 2020
Betty O.
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This was the first time I used this service
September 29, 2020

This was the first time I used this service. I hadn't ordered flowers to be delivered in many years. I found the process very easy to use. Though I didn't get to actually see the flowers I sent to my aunt in the hospital, she said they were beautiful and made the room more cheerful.

Date of experience: September 29, 2020
CARLOS A.
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The shopping experience was good but the roses recieved were not fresh they wilted really quickly and didn't bloom

Date of experience: September 29, 2020
Carol U.
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My friend received her flowers on the date they were supposed to be delivered and she loved them. I ordered the smiley face mug bouquet and it made her day.

Date of experience: September 29, 2020
Michelle M.
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I ordered flowers for my aunts funeral
September 29, 2020

I ordered flowers for my aunts funeral. I ordered the deluxe, the arrangement was beautiful, however. It was the regular sized one, and it was the smallest arrangement there! It was very embarrassing!

Date of experience: September 29, 2020
Kimyet H.
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I have a Discount Code from previous orders, which allows $12+ off. I can never seem to use the code since their are already codes populated, and from the calls I made to customer service (at 1 of 4) was able to share that I can only use it on certain items (less the current discount code). After receiving the order 9-21, I watched my mother open the box. The baby breath was dry (dying) and leave were already falling off. The only plus was that she LOVED the rainbow color roses, so she didn't complain about part of the roses falling off.

Date of experience: September 29, 2020
Shelly B.
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Bouquet was small with only 4 flowers
September 29, 2020

Bouquet was small with only 4 flowers. Was disappointed and embarrassed to have sent them. Won't use again.

Date of experience: September 29, 2020
Maria H.
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The arrangement was deliver as promised on time, the expectations were not high for the price paid. Arrangements was a bit small for premium price and some leaves were Completely yellow. Roses where about six I believe nice roses and carnations. Just price to high for type of arrangement and picture online is way better than what was delivered. Thank you

Date of experience: September 29, 2020
Dawni Q.
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The surprise 14.99 service fee at the end almost made me go elsewhere.

Very disappointed in the size and quality of bouquet based on price paid.

Date of experience: September 29, 2020
richard c.
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Very good
September 29, 2020

Very good

Date of experience: September 29, 2020
Sarah B.
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Quick
September 29, 2020

Quick

Date of experience: September 29, 2020
Susan S.
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I was very pleased with my order, and that the floral arrangement arrived in a beautiful vase! The arrangement was purchased for a friend for her Birthday, and she was very surprised and pleased with the delivery!

Date of experience: September 29, 2020
Kathy B.
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Quick and easy to place order
September 29, 2020

Quick and easy to place order. My husband received it within 2 hours of the order I placed. They were kind enough to hand write the note.

Date of experience: September 29, 2020