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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Easy too order. I did think a lid came with the pumpkin the flowers were in, but my daughter really liked them.
The person I was sending flowers to wasn't home and has a gate that I had forgot about. I had given my number several times that the sender could have called to let me know the gate was closed. They left the flowers by the gate on some bricks and they have dogs. For $54, I most definitely don't want them to have the chance of getting ruined. Shouldn't the person delivering the flowers should have considered that?
Good selection - but the delivery man's truck broke down so they were delivered late in the evening. Not your fault- But my neighbor does not go to bed early and she is a late owl. HAHA
Nice flowers and clear and neat instructions for shopping
Quick and easy to place orders, appreciate Google discount.
I was very pleased with delivery and flowers but I felt my second order wasn't even close to the colour of the of the flowers I picked on website.
The order always ends up costing more than I think it is going to when I start. It would be nice to have the added expenses known up-front.
My order did not originally arrive on time and my friend had left the location before delivery. I contacted customer service and the problem was taken care of in a quick and courteous manner. My friend received the flowers the next day at his home which was 150 miles from the previous location.
The flowers were reasonably priced with 20% off on the website, plus I received cash back through Rakutan. Even without those incentives, the prices were great. I attended the funeral virtually and the standing sprays as well as the casket flowers were lush and beautiful without even buying the top choice. I will absolutely recommend your company and hopefully the next time I need flowers it will be for a happy occasion. Thank you.
The flowers came from UPS and they did not look as fresh as the time they did when they were hand delivered
Flowers were wilted. Balloon was almost deflated. And the order was shipped the day before I asked. It was for my wife's birthday, and they got there the day before
This is my first time using fromyouflowers.com and I couldn't be happier. The ordering process online was very easy, no issues whatsoever. My friend sent me a picture of the delivered flowers and they were gorgeous. Prices very competitive. I will be a repeat customer:-)
Easy to use online order
None
The gift kept getting more and more expensive as I filled out the order online. I guess the original price of $59.00 was just for delivery? Or for the one flower? Everything else seemed to be extra. Also, the bear came with the flower vase rubber banded to it in a weird kind of way that made the bear look like it was being strangled. Strange presentation
She was happy with the flowers delivered, however, they were not what I ordered. And a bit high-priced for a substitution.
I. Have been very satisfied with the flowers I have ordered and the
Website is easy to use.
The flowers that were delivered were beautiful! However, I was dissappointed that someone DID NOT call the phone number that was included in the order to let them know the flowers were delivered! It was HOT that day and the flowers could have been ruined if left out too long! Luckily the were discovered early!
Shipment was declared delivered when it actually had not shown up. Upon contacting the company, the flowers were delivered within 2 hours.
Great
Very user friendly for one who has trouble with computers!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members