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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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TERRIFIC site...easy.nice selection of flowers
The flowers i ordered for my Mom's Birthday were GORGEOUS.I had the flowers delivered the day before her birthday so she would wake up to flowers.i saw the flowers that day.then i saw them four days later as i visited my Mom twice that week.the flowers remained Beautiful both times i saw them.i was thrilled with these flowers!
Took a bit minute to complete order. Will get feedback on arrangements & delivery. Thanks.
Flowers delivered-- both in quantity and quality-- did not measure up to the picture, and I even purchased the upgrade.
Excellent company from flowers to delivery.
Soo expensive!
Hidden charges e.g. handling fee only stated at end of transaction!
However, the recipient loved the flowers and I saw photos of them and they looked quality and nicely presented.
My order online picture does not look the same with the actual delivery, not satisfied, disappointed, and very humiliating to the person that sent it too.
Yy
Loved it! Thank you!
I have used this service before and have been very pleased with both the delivery and the product.
Amazing will shop again
Thought the flowers would of been more fall colors
Company is dependable.
Flowers delivered on tie and recipent loved them.
The delivery was one day later than agreed.
Very easy to order and flowers were beautiful.
Easy
Great items for kids
A great experience especially when you are sending flowers for a milestone birthday!
This is the most inexpensive place I can find online for flowers delivery. Shopping for a few years now and the floral arrangements always looks great. There is always a coupon or special offer available. Last delivery was ok, expected it to look a little better
Flowers are expensive. I wish there was a cheap, you pick what flowers individually and what vase, etc for your bouquet. Makes it more of a personal touch/from the heart sort of thing.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.