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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Website was easy to use. Flowers were delivered on time with a short notice.
It took a long time, at least three tries before my order actually went through, a little frustrating. Also, it was quite a surprise that there was a 415 service and handling fee!
Only issue was that many items were advertised as next day and it didn't quite work that way. I happened to pick one of these (ordered early in the morning), but was later refunded $3 the next day because for some reason it couldn't be delivered. This was only a disappointment because it was near a weekend and so my friend had to wait several more days until after the weekend to receive the order.
My girlfriend LOVED the flowers! Very easy.
Quick, easy, great product!
ALWAYS A DELIGHT
I am concerned there is a dollar min for the delivery area I want to send flowers to. This is the first time and I'm not sure if I will contiue useing you site.
Seems reasonable will see what recipient thinks, she was well pleased with the arrangement, flowers were fresh, it made her day!
Love the service. Just what I ordered. Ive ordered from other florist and they substituted flowers I didn't like. These were beautifully arranged with colors and flowers I chose.
I sent 6 different arrangements to various addresses within the US. Each person was pleasantly surprised by the presentation
Make the orders templates. Multilingual (different languages) available
Was not aware of handling fee until check out... so cost more than I was expecting. Not too pleased about that.
Everything went smoothly. Flowers were delivered in a timely manner and were beautiful
My recipient said that the flowers were beautiful
I like your flower options. The colors are very complementary to each other.
Surprised at the fee for delivery next day and thought $14 a lot for delivery fee
It was supposed to be a 25% discount. Then it says there is a higher minimum delivery for this area. Not happy about that. When I first looked at the picture the recipient sent me, it looked kind of chintzy for what I paid. But a few days after, she sent another picture where more had opened up. So recipient seems happy with it. But I may switch to ordering from a local florist who is less likely to add on the high minimum or delivery charges.
Handling fee is high, they don't show the arrangement. Other than that good because they deliever on the day i need. Add on: My mother loved the flowers, I haven't been able to see her due to the pandemic and her being a cancer patient. She said the flowers made her day and helped her through a depression episode. Thank you for your quick delivery and also the no contact option you provide
Easy to order for my friend in USA. My friend was very happy with the bouquet and sent a photo to show me how lovely they were. Very satisfied with the flowers and service.
Quick and easy, can't wait to see what the flowers look like!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members