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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The plant that I ordered was beautiful. I just wished it had gotten delivered when it was supposed to. It wasn't delivered until two days later.
Convenient and easy to shop
Paid for premium, but got below standard. They did refund 30% and a $15 coupon, however, I'm scared to use it..., the flowers should have been great to start with!
No problems makes for a good ordering experience.
It was necessary to make too many contacts to finally get a decent arrangement delivered.
Loved the arrangements that I hv sent before
Always deliver on time and have exactly what I need when I need it!
Friendly use website. Love your flowers and prices.
Order was not delivered on the day promised.
Have used your services about 5 times this year. You are my 'go to' for flowers.
I unfairly rated products/services received because I have not seen the product just hoping it was okay
My mother in law loved the flowers! Thank you
Good job!good prices!
Beautiful arrangement and my friends loved it
The florist that delivered was horrible
Took 4 days for an order I paid one day service for
This is the second time I have used your service. I have had no issues and the recipient of the flowers (same person, both times) loved them.
Had flowers sent to my friend in the hospital she loved them
Had to redo order several times before it went thru
Always shop from here. The prices are great and the flowers look wonderful! Always on time.
The person I sent the flowers to sent me a pic they were very pretty and fresh! Just I thought it would have been a little bigger/ fuller like the pic. I had order the best wishes/ get well.
Thank you
Love ordering from you, user friendly and the flowers are beautiful when delivered. Customer service is premier.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members